Job Overview We are seeking a dedicated and compassionate Veteran Directed Care (VDC) Options Counselor to empower veterans and their families by providing comprehensive guidance on available long-term care options. In this vital role, you will serve as a trusted resource, helping veterans navigate complex social services systems, understand their benefits, and develop personalized care plans. Your energetic approach will foster positive relationships, promote independence, and ensure veterans receive the support they need to thrive. This paid position offers an opportunity to make a meaningful difference in the lives of those who have served our country. Duties Assist veterans in understanding and accessing veteran-specific programs such as the Veteran Directed Care initiative. Provide detailed information about community-based services, social supports, and healthcare options tailored to individual needs. Conduct thorough assessments of clients' needs, preferences, and eligibility for various social services and benefits. Develop personalized care plans that incorporate client goals, preferences, and available resources. Utilize motivational interviewing techniques to encourage client engagement and foster positive behavioral changes. Maintain accurate case management records, document client interactions, and update data entry systems regularly. Collaborate with community partners, healthcare providers, and service agencies to coordinate comprehensive support for clients. Support high-risk populations by managing crisis situations with professionalism and sensitivity while ensuring safety protocols are followed. Skills Strong knowledge of Section 8 housing programs, workforce development initiatives, and addiction counseling practices. Experience working with behavioral health issues, social work principles, and individuals with disabilities or from underserved communities. Proficiency in Microsoft Office Suite for documentation, reporting, and communication purposes. Exceptional client communication skills with the ability to build trust and rapport across diverse cultural backgrounds. Skilled in data entry, case management software, and maintaining detailed records accurately. Ability to deliver excellent customer service while managing high-pressure situations effectively. Familiarity with liability insurance requirements related to social services delivery and high-risk population support. Demonstrated experience in crisis management, social services coordination, and working with culturally diverse communities. Strong writing skills for reports, care plans, and client correspondence; ability to communicate complex information clearly. Knowledge of working with individuals from underserved populations using motivational interviewing techniques to promote independence and well-being. Join us in this impactful role where your energy and expertise will directly improve the quality of life for our veterans!

Pay:

$35,000.00 - $40,000.00 per year

Work Location:

Hybrid remote in Sumter, SC 29150