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CO
City of Lubbock
Case Manager
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What they do
A Case Manager coordinates delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs.
$46,309 / year median in Texas
+12% projected growth
Job Description
Performs complex case management work. Work involves reviewing and tracking case management activities; and assisting in developing program goals, objectives, and procedures. May assign and/or supervise the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Maintains a working knowledge of community resources; Coordinates referrals to community agencies and tracks outcomes of referrals; Completes client assessments and care plans by identifying psychosocial, economic and physical needs of clients; Documents all client encounters; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client; Reviews encounters and records of community prevention workers; Identifies problem areas, service gaps, and areas that are barriers to services in the Lubbock community; Coordinates organizational and community groups that are working to address social determinants of health; Develop and implement educational programs; Assists with the development of policy and procedures; May supervise or coordinate the work of community workers; Plan goals and objectives for assigned programs; Assist in budget preparation; Assist with health department social media; Additional duties as assigned. Experience in case management or social services work. Graduation from an accredited four-year college or university with major course work in social work, behavioral sciences, social sciences, public health or related field is preferred.