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Pre-Litigation Case Manager

Job

Crosley Law Firm

San Antonio, TX (In Person)

Full-Time

Posted 6 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

We are a plaintiff personal injury law firm seeking an
EXPERIENCED
pre-lit case manager, preferably with Needles Case Management Software experience. The environment is FAST-PACED and requires the ability to manage multiple tasks at one time.
Responsibilities include:
Working and maintaining client cases in Needles Case Management Software Maintaining a portfolio of approximately 50-60 pre-litigation cases Setting up inspections, if needed Sending out CPRC Health Notices, confirming provider received it Drafting client correspondence Communicating with clients to determine medical provider information Maintaining client contact to determine treatment status (every two weeks - first six weeks; then every 30 days) Working closely with the medical records coordinator to ensure medical/billing records are up-to-date Obtaining a health insurance statement of payments made on behalf of the client and making sure they relate to the accident by cross referencing them with billing statements Ensuring our clients are receiving medical treatment and are following doctor's orders as prescribed Preparing demand letters for liability, personal injury protection and uninsured/underinsured Assisting with follow up calls to adjusters, updating offers and/or settlements in real time Facilitating Litigation Hand-Off Meetings, where a client moves from Pre-Litigation to Litigation once suit is filed Scheduling regular monthly file reviews with attorneys Preparing settlement breakdowns Assisting with obtaining reductions
Skills and Qualifications:
Strong analytical skills Power user of Microsoft Word and Excel, and Adobe Acrobat Professional Familiarity with Needles Case Management software a MUST Organized Strong follow through skills Ability to work well under pressure Spanish speaker a plus
Job Type:
Full-time Pay:
$1.00 per year
Benefits:
Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person