Job description: Overview We are seeking a dynamic and motivated Case Manager I to join our team and help our organization grow. In this role, you will be responsible for managing VA disability cases with a diverse client base. Duties 1) Manage assigned clients from intake through final decisions, to include; a. Complete intake process to gain access to VA file; b. Conduct head-to-toe evaluation for each assigned client; c. Record review; d. Send above to Senior Case Manager for review and strategy; e. Write strategy letter from provided strategy for attorney's signature; f. Send strategy letter to client for approval, follow up as necessary for approval; g. Assign appeals and/or initial claims, as required; h. Complete initial claims forms, if needed; i. Complete intent to file forms, as needed; j. Conduct prep calls/send prep notes; k. Track each assigned clients' decisions; l. Inform assigned clients of decisions, next steps; m. Respond to assigned client messages in Clio, Hona, e-mail, and by phone; n. Determine when client no longer has open claims and needs new review and strategy; o. Conduct pre-withdrawal calls, as necessary; p. Task Appeals Specialist with withdrawals. 2) Answer phone, schedule appointments as necessary; 3) Filing and scanning, as required; and 4) Other duties as required. Qualifications Strong writing skills with proficiency in Microsoft products Demonstrated research skills to gather relevant information for strategy development Experience with customer communications Dependable transportation Join us as a Case Manager I to help keep our clients maintain a steady forward process in VA disability claim resolution.

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person

Pay:

From $16.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person