Service Coordinator - Assertive Community Treatment Team

Back to all jobs Service Coordinator•Assertive Community Treatment Team 300 Medical Drive, Hampton, VA, USA 51,253 per year Full Time Service Coordinator•Assertive Community Treatment

Annual Salary:

$51,253

Schedule:

Monday•Friday, 8:30 am to 5:00 pm Exciting opportunities await you as a full-time Service Coordinator with our Assertive Community Treatment (ACT) team at the Hampton-Newport News Community Services Board! This onsite position allows you to make a significant impact in a flexible and collaborative work environment dedicated to person-centered care. Embrace the chance to lead initiatives that foster a healthy work-life balance and contribute meaningfully to your community. You will be provided with great benefits such as medical, dental, vision, a flexible spending account, a competitive salary, paid time off, employee discounts, and the Virginia Retirement System. Join us in making a difference.

WHO WE ARE

Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are living with mental illness, developmental disabilities, and substance use disorders. Assertive Community Treatment (ACT) is a team-based program of medical, behavioral health, and rehabilitative professionals who support individuals with severe and persistent mental illness, primarily schizophrenia, who require intensive services to remain stable. The goal of ACT is to reduce symptoms, prevent relapse, improve daily functioning and quality of life, increase community stability, reduce hospitalizations, and lessen the burden on families.

YOUR DAY TO DAY AS A SERVICE COORDINATOR

In this role, you will work closely with clients, families, and care providers to assess needs, determine eligibility for services, and develop individualized treatment plans, while regularly reviewing progress and updating goals. Your day will involve coordinating care, responding to service inquiries, and advocating for clients by connecting them with essential resources such as housing, food, healthcare, and benefits. You will monitor client progress through meetings, home visits, and appointment scheduling, support medication compliance, and provide both ongoing and crisis counseling when needed. Responsibilities also include making referrals, participating in team case reviews, assisting with discharge planning, and maintaining accurate documentation and reports. You may consult with colleagues on complex cases, attend legal proceedings on behalf of clients, and help maintain resource networks. Additionally, you will conduct assessments such as HIV risk screenings, coordinate care for clients with co-occurring conditions, perform on-site drug screenings when required, and carry out other related duties to support effective service delivery.

WHAT WE ARE LOOKING FOR IN A SERVICE COORDINATOR

To qualify for this position, candidates must meet the following requirements: Bachelor's degree in Human Services, such as Social Work, Psychology, or Counseling. One (1) year of experience in case management or service coordination services demonstrating a solid foundation in addressing the needs of individuals with severe and persistent mental illness. Must be registered with the Board of Counseling to practice as a QMHP or register with the Board of Counseling to practice as a QMHP trainee within the first 30 days of employment. Valid Driver's licenses.

CONNECT WITH OUR TEAM TODAY!

If you think this role will suit your needs, great! Applying is easy. Good luck-we're excited to meet you! The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.