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State of Wisconsin - Local and Tribal Governments: Jefferson County

Economic Support Specialist I

Pay: $22.34–$24.25/hr
Posted: 2 days ago
Location: Jefferson, WI (Onsite)
Last Updated: 7 hours ago
Hours: Full-Time
Expires: 10/6/2026

Career Insights for Case Worker

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What they do

A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.

$49,006 / year median in Wisconsin

+10% projected growth

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Job Description

Introduction
ABOUT THE ECONOMIC SUPPORT DIVISION OF JEFFERSON COUNTY
The Economic Support Division within Jefferson County Human Services serves Jefferson County residents who are low income, faced with an economic setback, and/or need additional financial support as they work towards greater self-sufficiency.
WHAT YOU WILL DO
The purpose of this position is to assess, determine eligibility, and provide case management services for Federal, State, and County economic support-related programs for the residents of Jefferson County. Position Summary
SOME ESSENTIAL RESPONSIBILITIES
You will be successful in this role by completing the following tasks and responsibilities: Operates in the County Call Center, assisting customers with benefit applications, questions, concerns, changes, general information, and understanding of programs. Interviews applicants in person and by telephone and electronically processes application to determine eligibility for services by gathering client's financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately. Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements. Evaluates clients' need for services offered by other agencies. Refer clients to needed services. Salary Information We pay $22.34 - $24.25/ hour based on candidate's successful experience and qualification. Job Details Background Check required.
Qualifications Requirements:
Associate degree in accounting, human services or related field and one year experience; or completion of Wisconsin Department of Health and Social Services Income Maintenance training or an equivalent combination of education and experience. New Worker Training Certificate, Civil Rights Training, Client Rights Training and HIPAA Training. (Trainings provided upon start of employment.)
Preferred Requirements:
Bachelor's degree from a college or university; or an equivalent combination of education and experience. Bilingual in Spanish. How To Apply Interested candidates can apply online at Jefferson County website. Deadline to Apply Application accepted until position is filled.