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Fundraising Engagement Coordinator
Job
International Fund for Animal Welfare
Yarmouth, MA (In Person)
Full-Time
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Job Description
Jobs › Yarmouth Port, MA › Fundraising Engagement Coordinator International Fund for Animal Welfare Fundraising Engagement Coordinator Yarmouth Port, MA Apply The Fundraising Engagement Coordinator will work with donors who give between \$500 - \$1,000, building trust, sharing meaningful updates about IFAW\'s work, & assessing readiness to move into higher giving tiers. This contact & relationship building will inspire increased giving & commitment from this group of supporters, positioning IFAW as the donor\'s charity of choice. The Coordinator will be passionate about animal welfare & individual donor engagement. The Coordinator will have the opportunity to build relationships with diverse donors in the US, as well as a small cohort of global donors. Reporting to the Senior Leadership Giving Manager, the Coordinator will work globally & collaborate closely with colleagues across Development, including Direct Marketing, Digital, Major Gifts, Legacy Giving, & regional country offices. Role & Responsibilities Donor Engagement + Relationship Building Develop a strong understanding of IFAW\'s program, campaigns, & priorities to effectively communicate impact & align donor interests with your communications. Engage mid-level donors, who are not in portfolios, through personalized outreach (phone, email, mail, & digital channels) to deepen their connection to IFAW. Fully understand the entire mid-level strategy & communication plan, collaborating with all mid-level marketing channel managers to ensure your personal outreach is enhancing mass communications. Identify donors who demonstrate readiness for portfolio assignment or increased philanthropic assignment. Manage & personalize new mid-level donor welcome materials & gift acknowledgments, on a weekly basis. Create timely, interest-based communications using multiple channels to enhance the donor experience. Pipeline Building + Collaboration Identify donors with major gift &/or legacy potential & collaborate with the Major Gift & Legacy teams to support donor advancement. In collaboration with the Senior Leadership Giving manager, identify donors for research working with the Prospect Development Director, & develop a seamless process to facilitate donors moving through moves management to donor audience managers (mid-level, annual fund donors, sustainers, etc.) Partner with regional gift officers to plan & execute small-scale donor gatherings & engagement opportunities Participate in international mid-level team meetings, sharing insights & recommendations to strengthen the global program. Operational Excellence Respond to donor inquiries (phone, email, mail) within 24 hours to ensure a high-quality donor experience. Maintain accurate & timely donor records & interactions in HubSpot & BBCRM. Represent IFAW\'s brand with clarity, professionalism, & enthusiasm. Support additional projects & tasks, as assigned by the Senior Leadership Giving Manager.