RELATIONSHIP MANAGEMENT AND PARTNERSHIPS

Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations. Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume. Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.

PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION

Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals. Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints. Apply sales techniques including objection handling, pipeline management, and account growth strategies. Track activities and results through CRM, producing accurate reporting on outreach effectiveness. Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.

COMMUNITY ENGAGEMENT AND EDUCATION

Develop in-depth knowledge of BrightView's services and communicate patient pathways effectively. Represent BrightView at networking events, conferences, and community meetings to promote awareness. Educate stakeholders on substance use disorder treatment and BrightView's patient-first approach.

STRATEGIC PLANNING AND MISSION ALIGNMENT

Align outreach efforts with BrightView's mission, connecting community engagement to improved patient outcomes. Share insights from the field to support organizational planning and market strategy. Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth. Ties personal effort to patient outcomes.

KNOWLEDGE, SKILLS, AND ABILITIES

Resilience & Persistence:

Ability to maintain motivation despite rejection and sustain high levels of activity.

Sales Acumen:

Willingness to learn sales planning, objection handling, and conversion strategies.

Execution-Oriented:

Consistently deliver on daily outreach commitments and achieve activity targets.

Coachability:

Actively seek out feedback and eager to adapt strategies to improve results.

Communication Skills:

Strong ability to connect with diverse stakeholders and build rapport.

Strategic Thinking:

Capable of mapping accounts, prioritizing opportunities, and planning sales approaches. Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable). Ability and willingness to travel within assigned territory. Qualifications

EXPERIENCE

Required:

Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.

Preferred:

Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.

Preferred:

Knowledge of addiction medicine or behavioral health industry.

EDUCATION

Required:

Associate Degree or equivalent experience

Preferred:

Bachelor's Degree in Marketing, Business Administration, or related equivalent experience

BENEFITS AND PERKS

PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 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