Assistant, Community Outreach (NorCal)

Assistant, Community Outreach (NorCal) ALS Network (formerly ALS Golden West ) - 3.1 Berkeley, CA Job Details Full-time $22 - $24 an hour 18 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Google Workspace Confidential information handling Microsoft Excel Volunteer management Writing skills Content editing Content writing Zoom Executive administrative support Driver's License Data interpretation Microsoft Teams Productivity software Video conferences (communication methods) Associate's degree Video conferencing systems operation Full Job Description Interested candidates should submit a cover letter and resume to: Michere Schott, Director of Community Outreach in Northern California , at . No phone calls, please.

GENERAL DESCRIPTION

ALS Network exists to support people living with amyotrophic lateral sclerosis (ALS) and their loved ones through compassionate care, meaningful connection, and trusted resources. We partner with the ALS community to improve quality of life today while advancing advocacy efforts that elevate urgent needs, influence policy, and expand access to care, while driving the discovery of prevention strategies, treatments, and cures for tomorrow. Our work is rooted in the belief that no one should face ALS alone. Under the direction and guidance of the Director of Community Outreach in Northern California, the Community Outreach Assistant will primarily provide administrative support for fundraising, mission awareness, and other constituent outreach efforts associated with the ALS Network's signature and special events - including endurance events (Napa Valley Ride, Walk & Roll to Cure ALS), Walk & Roll to Cure ALS events at different sites in the region, and other events as assigned throughout the year. The Community Outreach Assistant's job responsibilities are primarily in the areas of administration, event logistics support, office administration, volunteer recruitment and management, and general constituent support, as described below. This is a five-day-a-week, in-office position during an established onboarding period. After completion of this probationary period, some remote work may be figured into the work week schedule. This job is a full-time hybrid position. Most weeks are three days a week in the office and two days remote. During on boarding and peak event periods the days in office may increase.

ESSENTIAL JOB RESPONSIBILITIES

Fundraising and Marketing for Community Outreach Events (50%)

• Collaborate with and assist event leads for all Northern California Community Outreach events as directed by supervisor.
• Support team captains and event participants with all Luminate Online related issues and help them create their team/participant pages.
• Outreach to teams and participants as assigned and directed by supervisor to offer personalized coaching and assistance with fundraising efforts.
• Participate in committee meetings, team conference calls, and staff meetings and take minutes as directed by the supervisor.
• Assist in the creation of social media content for Community Outreach channels.
• Attend outreach opportunities such as tabling events, educational programs, or community marketing on behalf of the ALS Network.
• Provide occasional support to other Community Outreach staff in the Southern California, Central California, and Hawaii regions, as well as the Special Events team and Endurance DIY events. Logistics Planning for Community Outreach Events (20%)
• Assist the Director and other Event Leads to administer, coordinate, and oversee site locations, set-up, equipment arrangements, and breakdown of all events assigned to the portfolio.
• Solicit in-kind donations to meet supplies needs for event day.
• Manage inventory of ALS Network merchandise items to be sold at in-person events and incentive items or gifts that have been acquired for fundraising participants, ALS clients, etc.
• Assist in the recruitment, training, and managing of volunteers for all events in the Northern California region. Analysis and Support (15%)
• Assist with maintenance of event-related databases of teams and participants.
• Maintain engagement records in Raiser's Edge NXT.
• Maintain record consistency between Raiser's Edge NXT (CRM platform) and Luminate Online (event and fundraising platform). Administration, Office Management, and Other Responsibilities (15%)
• Assist with incoming phone calls and emails as needed for events assigned in the portfolio.
• Assist Northern California staff with inventory of shared office supplies and maintain a professional, organized, and safe office environment for employees and visitors.
• Assist with Community Outreach-related scheduling, travel and lodging reservations, reporting, and record-keeping as directed for Vice President, Community Outreach, and other select Directors as needed.
• Other duties to benefit the work and mission of the ALS Network as directed by the supervisor.

JOB REQUIREMENTS

College degree or a minimum of two (2) years of work experience.

• Proficiency in Microsoft products (no less than Word, Excel, and Teams), Zoom, and Google Workspace.
• Ability to plan and prioritize multiple projects/duties when faced with interruptions, fluctuating workload, and conflicting deadlines, and complete them in a timely manner.
• Excellent writing and editing skills, including the ability to prepare and proofread clear, concise, and grammatically correct business correspondence without the use of AI.
• Ability to work independently, evaluate data, and formulate sound decisions and recommendations.
• Ability to maintain a high level of confidentiality and use of tact and diplomacy.
• Insured, licensed driver with access to a vehicle, as frequent local travel throughout the region is required.
• Moderate and occasional lifting, pushing, pulling or exerting force of up to 25 pounds.
• Ability to work some evenings and weekends as directed by supervisor, especially on event weekends.
• Background check will be required.

DESIRED BACKGROUND/SKILLS/KNOWLEDGE

• Recent experience in providing administrative support to professional staff, preferably at the management level.
• Knowledge of design software, e.g. Adobe InDesign, Photoshop, and Illustrator a plus.
• Familiarity with basic HTML and Raiser's Edge NXT (or similar CRM software) a plus.
• Outgoing team player who enjoys interacting with professionals, peers, volunteers, and those served by the organization.

WORKING CONDITIONS

• This position is primarily in office Tuesday through Thursday, remote Monday and Friday, with select evening or weekend hours for events and meetings.

TRAVEL:

• Valid California Driver's License and insurance.
• Must have reliable transportation.
• Occasionally, local, regional, and limited national travel are required.

DISCLAIMER

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. ALS Network reserves the right to modify this position at any time, with or without notice. ALS Network is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Interested candidates should submit a cover letter and resume to: Michere Schott, Director of Community Outreach in Northern California , at . No phone calls, please.

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person