Description
- Outreach
- Coordinator
Location:
Delaware Remote - candidates must be in or willing to relocate to Delaware to be considered.- Join our team!
To support our continued growth, we're seeking an Outreach Manager to lead engagement efforts for residential and home performance programs across Delaware. In this role, you'll connect our client's energy efficiency initiatives with residents, community leaders, local organizations, contractors, trade allies, and key market stakeholders. You will play a central role in expanding program awareness, strengthening community relationships, and ensuring a high quality experience for all participants—while enjoying a dynamic, field based position where every day brings new opportunities to make an impact. You will lead outreach strategies and event execution to increase program awareness and participation statewide. This includes coordinating community events, speaking engagements, workshops, and partnerships that support equitable access to energy audits and home performance services for all Delawareans. This position includes both office-based and field responsibilities, with occasional in-state travel and some overnight travel as needed. Strong public speaking skills are essential. You will also collaborate closely with our marketing team—both local and remote—to guide the development and delivery of supporting materials, campaigns, and outreach content tailored to Delaware communities. We value creativity, initiative, and a collaborative mindset. While you will operate with a high degree of autonomy, you will also work closely with our broader regional team to ensure seamless program delivery and exceptional client satisfaction. This is a hybrid role based out of our Wilmington, DE office, with regular meetings and scheduled work at our Delaware client and community locations.
- Key Respon
- s•ibilities:•+ Lead outreach efforts by engaging residents, community groups, local leaders, and partner organizations to boost program awareness and participation.
+ Build strong community relationships by gathering local insights and collaborating with municipalities, nonprofits, and neighborhood organizations. + Coordinate with the marketing team to develop and deliver outreach materials tailored to Delaware audiences. + Create and manage a statewide outreach and events plan, including target communities, key activities, and engagement timelines. + Deliver presentations, workshops, and information sessions that explain the benefits of energy audits and home performance services. + Plan, coordinate, and represent the program at community events such as fairs,farmersmarkets, festivals, and town halls. + Work closely with marketing, program management, technical teams, and IT to support statewide outreach initiatives. + Conduct targeted outreach andrelationship buildingto strengthen the network of contractors, community partners, and referral organizations. + Prepare outreach reports that track event participation, engagement metrics, partnerships, and progress toward program goals. + Share insights to help refine outreach strategies, marketing campaigns, and participant resources. + Provide customer support as needed to help residents, contractors, and partners navigate the audit and home performance process.
Basic Qualifications:
- + 2+ years ofmarketing, sales, or education & awarenessexperience + Musthave a valid driver's license and successfully pass a Motor Vehicle Records (MVR)
Preferred Skills/Experience:
- + Bachelor's degree + Experience inenergy efficiency and/orsimilarutility programs. + Familiarity with marketing and communicationplanning and implementation. + Familiarity withpromotional and/or experiential marketing. + Experience working with schools, civicorganizationsand/or nonprofit organizations. + Familiarity of demand side management, load management,and/or distributed energy resources.
Professional Skills:
- + Demonstrated ability to provide project leadership and meet client goals + Excellent verbal, interpersonal and written communication skills + Strong analytical, problem-solving anddecision makingcapabilities + Team player with the ability to work in a fast-paced environment + Sound business ethics, including the protection of proprietary and confidential information + Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team + Ability to work with all levels of internal staff, as well as outside clients and vendors + Proficiencyin MS Office Applications (Word, PowerPoint, Outlook, Excel) + Ability to be flexible to handle multiple priorities •Working at ICF•ICF is a global advisory and technology services provider, but we're not your typical consultants.
We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
- Candidate AI Usage Policy
- At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge.
As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
- Pay Range
- - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is: $60,940.00 - $103,598.00 Delaware Remote Office (DE99)
