Director of Community Outreach

Director of Community Outreach Memphis, TN Job Details Full-time $52,590.75 - $63,335.10 a year 1 day ago Qualifications Marketing presentation design Conducting community outreach projects Field marketing Email marketing Branding Recruitment process management Operations management Sales Event coordination Identifying new business opportunities Local agency collaboration Lead generation Marketing strategy development Performance management Team development Hiring Territory management Recruiting Prospecting Networking through strategic partnership building Marketing analytics Marketing campaign management Senior level Strategic partnerships Referral coordination Leadership Team motivation (leadership skill) Communication skills Staffing management Overseeing training Campaign performance reporting Staff development Copywriting Full Job Description Director of Community Outreach & Marketing (Full-Time)

Company:

Stephanie's Compassionate Care Services, LLC Location:

Memphis & Surrounding Areas

POSITION OVERVIEW

Stephanie's Compassionate Care Services is seeking a dynamic and results-driven Director of Community Outreach & Marketing to lead all field marketing, outreach, and referral operations. This individual will oversee multiple teams and be directly responsible for: Generating new client leads Building community partnerships Managing outreach staff Driving company growth

RESPONSIBILITIES 1.

Team Leadership & Oversight Manage and supervise all outreach-related roles: Street Team (flyer distribution team) Home Care Liaison (facility relationships) Referral Agents (client & staff referrals) Marketing Team ✔ Hire, train, and develop staff ✔ Set performance expectations ✔ Hold team accountable for results 2. Growth & Lead Generation Strategy Develop and execute outreach strategies

Increase:

Leads Consultations Client admissions Identify high-conversion areas and opportunities 3. Territory & Operations Management Assign zones, hospitals, and coverage areas Ensure no overlap or wasted effort Monitor field activity and effectiveness 4. Performance Tracking & Reporting Track and report on: Flyers distributed & signatures Leads generated Client conversions Team productivity Provide weekly reports to owner 5. Community & Facility Relationships Build relationships with: Hospitals Nursing homes Rehab centers Community organizations Represent the company professionally 6.

Marketing Oversight Oversee promotional efforts:

Flyer campaigns Community events Local outreach initiatives Ensure brand consistency 7. Recruitment & Expansion Recruit new: Street team members Referral agents Outreach staff Expand outreach reach as company grows

QUALIFICATIONS

Leadership or management experience (REQUIRED) Strong communication and interpersonal skills Experience in marketing, outreach, or sales (preferred) Ability to manage multiple teams and priorities Highly organized and results-driven Reliable transportation required

POSITION GOAL

To build and manage a high-performing outreach system that consistently drives new clients and positions the company as a trusted leader in the community.

Pay:

$52,590.75 - $63,335.10 per year Application Question(s): Do you have experience managing a team? If yes, how many people have you managed? Describe your experience leading multiple teams or departments. Have you ever been responsible for generating leads or bringing in clients?

Yes / No

If yes, explain how. This role is results-driven. Are you comfortable being held accountable for leads and client growth? What strategies would you use to generate new clients for a home care agency? Tell us about a time you increased sales, clients, or engagement in a previous role How would you handle a team member who is not meeting expectations? How do you motivate a team to meet daily or weekly goals? Are you comfortable recruiting, training, and managing staff? This role requires visiting hospitals, nursing homes, and community locations. Are you comfortable with this? Why should we hire you for this role? What makes you a strong leader?

Work Location:

In person