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Job Description
ABOUT UTAH VALLEY REFUGEES
Established in 2016, Utah Valley Refugees (UVR) is a 501(c)(3) nonprofit organization serving refugees and immigrants in Utah County. UVR empowers refugee families in their journey toward self-reliance by providing culturally responsive support in housing, employment, education, healthcare navigation, community outreach, and other essential services. UVR is committed to building strong community partnerships, increasing access to resources, and helping refugee and immigrant families successfully integrate, contribute, and thrive in their new community.
POSITION SUMMARY
The Community Development Coordinator is a leadership position responsible for developing, coordinating, and strengthening UVR's community-based programs. Under the direction of the Executive Director, this position leads community outreach, partnership development, client engagement, staff and volunteer coordination, fundraising and grant writing support, program reporting, and continuous program improvement. The coordinator serves as a key liaison between UVR, refugee families, community partners, volunteers, funders, and local stakeholders. This role requires strong leadership, excellent communication, cultural competence, and the ability to manage multiple programs while keeping services client-centered, mission-driven, and aligned with funding requirements.
PRINCIPAL RESPONSIBILITIES
1- Program Leadership and Management Plan, coordinate, and manage community-based programs and services that address the needs of refugee and immigrant individuals and families. Oversee program activities connected to housing support, employment readiness, education, healthcare navigation, community outreach, volunteer engagement, and other wraparound services. Ensure programs are delivered effectively, documented properly, and continuously improved to strengthen client outcomes and progress toward self-reliance. 2- Community Outreach and Client Engagement Develop and implement outreach strategies that connect refugee families to UVR services and trusted community resources. Coordinate community events, workshops, information sessions, and multilingual communication efforts to increase awareness and client participation. Gather client and community feedback to identify service gaps, improve access, and strengthen program responsiveness. 3- Partnership Building and Advocacy Build and maintain strong relationships with local government, nonprofits, employers, landlords, schools, healthcare providers, faith communities, and other community partners. Represent UVR in community meetings, coalitions, outreach events, and partner conversations to advocate for refugee needs and expand available resources. Identify new opportunities for collaboration, referrals, in-kind support, and community engagement that benefit UVR clients. 4 Staff, Volunteer, and Resource Management Supervise and support program staff, coordinators, instructors, volunteers, and other team members involved in service delivery. Provide guidance, training, accountability, and encouragement to help staff and volunteers deliver professional, culturally responsive services. Coordinate with the Executive Director and other departments to manage program resources, schedules, budgets, and service priorities. 5 Fundraising and Grant Writing Support UVR's fundraising and resource development efforts for community development programs. Research funding opportunities, assist with grant writing, prepare program narratives, gather data, and support budget development for proposals and reports. Help build and maintain relationships with donors, sponsors, foundations, and community supporters, and monitor grant-related deliverables for assigned programs. 6 Program Evaluation, Reporting, and Compliance Track program activities, client participation, outcomes, and service quality using organized documentation and data systems. Prepare clear reports for the Executive Director, Board, funders, and partners as needed. Use data, client feedback, and staff input to recommend improvements, demonstrate impact, and support compliance with grant and organizational requirements. 7 Other Duties Perform other duties as assigned based on organizational and program needs. Maintain professionalism, confidentiality, cultural sensitivity, and alignment with UVR's mission and values at all times.
QUALIFICATIONS
High school diploma or equivalent required; bachelor's degree in social work, public administration, human services, nonprofit management, community development, or a related field preferred. Three to five or more years of relevant experience in community programs, refugee or immigrant services, nonprofit management, social services, outreach, grant writing, or program coordination. Demonstrated ability to plan, implement, manage, and evaluate community-based programs. Strong leadership skills with experience supervising, training, or coordinating staff, volunteers, interns, or community partners. Excellent written and verbal communication skills, including the ability to prepare professional reports, program updates, outreach materials, and grant-related content. Strong partnership-building skills and the ability to work effectively with government agencies, schools, employers, landlords, healthcare providers, nonprofits, funders, and community leaders. Cultural competence and demonstrated ability to work respectfully with refugees, immigrants, and diverse communities. Strong organizational skills, attention to detail, problem-solving ability, and capacity to manage multiple priorities in a fast-paced environment. Proficiency with basic office and data-management tools used to track services, outcomes, contacts, reports, and program activities.
PREFERRED QUALIFICATIONS
Master's degree in a relevant field. Experience in refugee resettlement, community development, case management, workforce development, housing programs, health navigation, or education programs. Grant writing, fundraising, donor relations, or resource development experience. Multilingual ability or experience working across language and cultural barriers.
KEY COMPETENCIES
Mission-Driven Leadership:
Leads with compassion, professionalism, accountability, and commitment to refugee self-reliance.
Program and Project Management:
Organizes people, timelines, deliverables, resources, and documentation to achieve strong results.
Community Engagement:
Builds trust with clients, partners, volunteers, and community stakeholders.
Cultural Responsiveness:
Demonstrates humility, respect, and practical understanding of refugee experiences and diverse communities.
Fundraising and Communication:
Communicates program needs and outcomes clearly to funders, donors, partners, and community supporters.
WORK ENVIRONMENT AND SCHEDULE
This is an in-person, full-time position based in Provo, Utah. Occasional evening or weekend activities may be required for community events, outreach, workshops, or partner meetings. The role may require local travel to partner sites, client-related meetings, community events, and outreach activities.
COMPENSATION AND BENEFITS
Compensation:
$19 - 24 per hour. 401k benefit Workers' compensation 10 paid holiday time off per year. UVR does not currently offer health or additional employee benefits.
APPLICATION INSTRUCTIONS
Applications will be reviewed on a rolling basis until the position is filled. Applicants should submit a resume and cover letter through the job posting platform or according to UVR's application instructions.
EQUAL OPPORTUNITY STATEMENT
Utah Valley Refugees is an equal opportunity employer. UVR values diversity and is committed to creating an inclusive environment for employees, volunteers, clients, and community partners. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
JOB DESCRIPTION NOTICE
This job description is intended to describe the general nature and level of work performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Duties may be adjusted based on organizational needs and the direction of the Executive Director.
