POSITION SUMMARY DESCRIPTION

The primary responsibility of the Admission Counselor is to establish and manage relationships with prospective students, families, high school counselors, and community organizations in order to recruit, admit, and enroll students who will be successful at Antioch College. This independent position involves territory management, domestic travel, and the strategic execution of recruitment plans designed to achieve enrollment goals. The Admission Counselor collaborates with colleagues across campus to provide exceptional service and guide students through every stage of the enrollment funnel, from inquiry through matriculation.

ESSENTIAL RESPONSIBILITIES OF THE POSITION

Attend college fairs/programs and schedule and conduct visits to high schools within an assigned territory. Develop and execute a strategic territory recruitment plan designed to achieve application, admission, deposit, and enrollment goals. Conduct proactive outreach through phone calls, text messages, email, virtual appointments, and in-person meetings. Maintain consistent communication with prospective students and families throughout the admission cycle. Identify and remove barriers to enrollment while guiding students through each stage of the enrollment funnel. Respond promptly to inquiries from prospective students, parents, counselors, and community partners. Maintain a high level of outbound recruitment activity each week. Enter and maintain complete, accurate, and timely records in the College's CRM. Monitor recruitment pipeline reports and prioritize outreach activities using enrollment data. Read, interpret, and evaluate academic credentials and make admission recommendations. Schedule interviews, campus visits, faculty meetings, overnight visits, and transportation as appropriate. Collaborate with Financial Aid, Student Success, Academic Affairs, and other campus partners to assist students in completing enrollment requirements. Participate in recruitment campaigns, calling initiatives, admitted student events, and yield activities. Join and participate in regional admission and school counselor associations. Schedules appointments for prospective students with faculty, staff, and admission representatives for interviews, campus tours, class visits, overnight visits, and airport transportation Read, interpret, and evaluate students' academic credentials and make admission/denial recommendations Receive incoming calls and follow-up to messages and inquiries accordingly Compose memos, correspondence, reports, and other documents Supervise and mentor student workers who contribute to the efforts in this area of the College, including but not limited to: providing guidance, tracking hours and approving timesheets. Student engagement in our work program is integral to their educational experience. Supervisors serve as primary educational role models who provide learning opportunities for students to build workplace skills that are developmentally appropriate and transferable to professional realms beyond the College. Other duties as assigned in support of student enrollment.

PERFORMANCE EXPECTATIONS

Meet or exceed recruitment, application, deposit, and enrollment goals established by the Dean of Admission. Maintain consistent outbound communication with prospective students through phone, text, email, and virtual appointments. Demonstrate urgency in responding to new inquiries and applicant communications. Effectively move students through each stage of the enrollment funnel. Maintain accurate CRM documentation of student interactions by the end of each business day. Utilize CRM reports and enrollment data to prioritize daily work. Provide exceptional customer service to students, families, and campus partners. Meet established departmental standards for productivity, responsiveness, professionalism, and follow-through. Contribute positively to departmental enrollment goals through collaboration and accountability.

QUALIFICATIONS AND ABILITIES

Bachelor's degree required. Demonstrated ability to meet measurable performance goals and manage a recruitment pipeline. Strong customer service and relationship-building skills. Ability to analyze recruitment data and use CRM reports to inform daily activities. Must be able to work evenings, weekends, and overnight travel as needed. Commitment to the ideals of a selective, independent, residential liberal arts curriculum. Familiarity with Microsoft Office, Google Workspace, and CRM software preferred. Experience coordinating events preferred.

LANGUAGE SKILLS

Superior written and oral communication skills.

REASONING ABILITY

Ability to solve practical problems and exercise sound judgment.

ABILITY TO ORGANIZE AND PLAN

Identify goals, establish timelines, and achieve measurable outcomes.

ABILITY TO WORK AS A MEMBER OF A TEAM MATHEMATICAL SKILLS

Ability to calculate figures, percentages, and related data.

REQUIRED PHYSICAL ABILITIES

Ability to safely operate a motor vehicle. Ability to lift and carry up to 25 pounds. Ability to set up recruiting displays. Ability to regularly utilize office equipment. Ability to speak clearly in person and by telephone.

CERTIFICATES, LICENSES, REGISTRATIONS

Obtain have a valid Ohio Driver's License. Must have reliable transportation to fulfill travel requirements associated with recruitment activities and territory management.

ENVIRONMENTAL CONSIDERATIONS

Position works extensively in office environments with regular travel and movement throughout campus and recruitment locations in varying weather conditions. 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