Resident Services Coordinator II
- The Cascalote Mercy Housing Incorporated
- 3.2 Glendale, AZ Job Details $21
- $25 an hour 2 hours ago Benefits 403(b) matching Paid parental leave Paid holidays Health insurance Dental insurance Paid time off Parental leave Employee assistance program Vision insurance Volunteer time off Life insurance Pet insurance Qualifications High school diploma or GED Full Job Description At Mercy Housing , we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential.
As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Resident Services Coordinator II will facilitate and implement core programs for residents. Collect and record data to measure program outcomes. Identify personal and community service needs of residents. Develop strategies to link residents with needed services, including assistance in overcoming various barriers that might impede access to services. Build community partnerships that bring services and notice to the property; ambassador/advocate of the property. When other services are not available, may deliver direct services. The Cascalote is an affordable housing community for seniors 62+. This is an on-site position.
Pay:
$21-25/hour, dependent on experience. Benefits Several Healthcare plans to choose from, dental (including free basic dental option) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid time off between Christmas and New Year's Holiday Paid time off to volunteer Paid Parental Leave and Care Giver Leave Employer-paid life insurance Free Employee Assistance Plan Pet Insurance options Duties Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way Maintain all reporting requirements set by funding and/or government agencies Evaluate outcomes of programs and services delivered on a regular basis as required Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships Other duties as assigned Minimum Qualifications of Position High School Diploma or equivalent Two (2) years of experience in community development, social services, or related field Preferred Qualifications Two (2) years experience working with individuals with mental health issues Two (2) years working with senior and developmentally disabled populations Bachelor's Degree in a related field Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs Experience supervising staff Knowledge and Skills Work collaboratively with others in a team environment, respecting the perspectives and contributions of others Demonstrate a high level of verbal, writing, and listening skills. Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) Maintain confidentiality and to obtain appropriate release of information as necessary Able to work with people with mental health, disability, substance abuse, legal, and financial issues Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records. Experience Preferred 2 year(s): Experience in community development, social services or related field Education Preferred High School or better
Skills Preferred Organizing People Development Harm Reduction Active Listening Behaviors Preferred Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an
Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
