A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Bilingual Family Liaison Bay Area Community Resources - 3.5 San Francisco, CA Job Details Full-time $26 - $29 an hour 12 hours ago Benefits Wellness program Commuter assistance Paid holidays Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance Life insurance Qualifications School experience Student supervision Spanish Program management Relationship building (classroom management strategies) Google Drive Volunteer management Youth engagement programs Educational support mentoring Program development Youth academic support program facilitation English Working with students from diverse cultural backgrounds Working with students Direct support Leading team collaboration initiatives Student-centered approaches (student motivation techniques) Student safety monitoring Youth program management
Full Job Description Job Description:
Description Under the direction of the Student, Family and Community Support Department, the Family Liaison supports and advocates for families by enlisting family engagement in student academic success; by working with families in identifying and achieving academic goals; by accessing support services; by developing training opportunities and facilitating positive family, school and SFUSD relationships and communication. The Family Liaison creates authentic and diverse involvement opportunities for all families to contribute to their school community.
Benefits:
Full-time, $26 - $29/hr BACR paid holidays Medical insurance, dental, vision, wellness program, life insurance, flexible spending account, commuter benefits Employee assistance program Professional development opportunities
Requirements Minimum Qualifications:
Bilingual (verbal and written) English-Spanish Associate degree or higher, or 48 college units, or passage of the Instructional Aide Exam. Successful completion of a criminal background check and TB clearance. Ability to work during after-school hours and commit through the academic school year (hire date through mid-June). Minimum of one year of experience working with K-12 youth in educational, enrichment, recreational, or community-based settings. Demonstrated ability to independently supervise and engage groups of up to 22 students. Experience planning and facilitating academic, enrichment, recreation, or youth development activities. Ability to build positive relationships with youth from diverse cultural, linguistic, and socioeconomic backgrounds. Ability to complete Mandated Reporter certification and other required trainings. Basic proficiency with email, Google Drive, and other program management platforms. Experience coaching, mentoring, or supporting staff in youth-serving environments. Experience leading groups, projects, events, or program initiatives.
Responsibilities:
Help the school community develop a family-friendly school climate amongst staff, students, and families. Develop programs and activities designed to engage families in improving student achievement. Support staff and families to develop strong academic partnerships. Enhance communication between families, school and the district. Develop and implement effective family involvement strategies to empower families as key decision makers in school governance committees such as: School Site Council & English Learner Advisory Council. Coordinate and support school wide governance councils and committees. Promote and participate in school/district activities and programs for families. Recruit partners to become part of the school's family involvement program. Organize, implement, coordinate and present family education workshops and training sessions. Prepare and disseminate newsletters and other school communication materials for school communities. Develop volunteer activities at the school site, including coordinating family leaders, room parents, volunteers, etc. Collect and evaluate the data of family involvement activities. Provide support resources and referrals to families as needed. Prepare monthly family engagement plans and maintain records on program activities. Maintain monthly Data Director log with focal families at school site. Attend monthly professional development sessions which are organized and led by the central office. Report monthly activities and goals to school staff and community partners.
People-Centered Service & Care BACR Value:
Compassion — genuine care for youth, families, and colleagues Cultivate a safe, welcoming, and inclusive environment where all youth feel a sense of belonging and receive support. Build strong relationships with students and provide proactive support for youth experiencing challenges. Model and support restorative, trauma-informed, and culturally responsive practices. Address behavioral concerns, conflicts, and safety incidents with students. Build positive partnerships with families, school staff, and community partners.
Continuous Learning & Improvement BACR Value:
Curiosity — actively seeks to learn, grow, and improve practice Support the planning and implementation of high-quality academic, enrichment, and youth development programming. Use program quality, attendance, and engagement data to improve student outcomes. Support Continuous Quality Improvement (CQI) processes and site-level quality goals. Help to support Program Instructors in instructional practices, youth engagement, and classroom management. Participate in staff training, meetings, and professional development.
Humility — recognizes limits, honors diverse perspectives, and collaborates effectively Foster an equitable, inclusive, and culturally responsive environment for all participants. Collaborate effectively with staff, school personnel, families, and community partners. Promote student voice, leadership, and meaningful participation. Support team problem-solving and contribute to a positive workplace culture. Demonstrate self-awareness, professionalism, and openness to feedback.
BACR Value:
Integrity — honesty, accountability, and professional conduct Ensure program operations align with BACR policies, grant requirements, and safety expectations. Maintain accurate attendance, documentation, and program records. Support daily site operations and communicate concerns proactively. Maintain confidentiality, professional boundaries, and ethical conduct. Model accountability and professionalism in all interactions.
Positive & Purpose-Driven Engagement BACR Value:
Joy — brings energy, meaning, and genuine connection to the work Create engaging learning experiences that support academic, social-emotional, and leadership development. Foster a positive program culture through meaningful relationships and student-centered practices. Champion youth leadership, voice, and ownership of learning. Recognize and celebrate student growth, effort, and accomplishments. Contribute positively to team culture through collaboration, enthusiasm, and shared success.
PHYSICAL REQUIREMENTS
Ability to stand, sit, kneel, and move throughout the program space for extended periods. Ability to lift and carry up to 25 pounds. Ability to actively supervise and accompany students during indoor and outdoor activities. Ability to respond quickly and appropriately in emergency situations. Ethical & Accountable Practice BACR is an Equal Opportunity Employer committed to creating an inclusive, equitable, and affirming workplace. This job description reflects the core responsibilities of the position and may be revised as program and organizational needs evolve.
About Us:
Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area. We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year. BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status. Visit our website at www.bacr.org. Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.
