Family Advocate - Bilingual Preferred

Family Advocate

• Bilingual Preferred YWCA Sonoma County Santa Rosa, CA Job Details Full-time $24
• $26 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Retirement plan Qualifications Spanish Phone communication Administrative experience Bachelor's degree Case management Human Services Client interaction via phone calls Full Job Description Family Advocate
• Bilingual Preferred for YWCA Sonoma County to work in Santa Rosa, CA Full-Time with Benefits.

Work Hours 1:15 pm to 10:15 pm during Monday through Friday. Minimum Qualifications Two years' work or volunteer experience in a human service setting preferred. Good to excellent oral, written, and interpersonal communication skills, including ability to relate to diverse clientele and community population via telephone and in person. Knowledge & Skills Knowledge of or ability to acquire knowledge of basic principles of public safety for domestic violence. Knowledge of or ability to acquire knowledge of the legal system as it applies to Protection Orders (Emergency Protective and Criminal Protection) and Temporary and Permanent Restraining Orders and enforcement. Universal Precautions and other safe work practices Preferred Qualifications Training and experience in community collaboration, domestic violence, public speaking, conflict resolution and de-escalation skills preferred. Bachelor's degree in related field such as Human Services, Counseling, or Social Services preferred. Proficiency in a language other than English, specifically Spanish or other locally significant languages. Position Summary The Family Advocate primarily serves residential client by providing on-site support in a non-judgmental, trauma-informed manner. Working collaboratively with clients, the Family Advocate assesses immediate client needs and implements methods and resources to meet those needs. This position documents house activities, performs case management, operational and administrative duties, determines appropriateness and safety of client participation in the residential services program in conjunction with supervisor, and if appropriate, provides client transportation. The Family Advocate staffs the crisis line. The Family Advocate must be responsive to crisis line phone calls as needed and available to be on-call on a rotation basis for vacation/Holiday coverage as needed. In addition, the Family Advocate is available for translation services as needed. At the heart of the YWCA's programs is our domestic violence services. We provide a wide range of services to victims of domestic violence and their children so they can heal, become self-sufficient, and return productively to the community. The full job description for the Family Advocate position is posted at www.ywcasc.org on the career page.

Pay:

$24.00

• $26.

00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person