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FL
Family Life Center
Emergency Shelter Domestic Violence Advocate
Career Insights for Family / School / General Case Manager
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Based on Florida data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$44,532 / year median in Florida
+13% projected growth
Job Description
Job Overview Join our dedicated team as an Emergency Shelter Domestic Violence Advocate, where you will play a vital role in supporting individuals and families experiencing domestic violence. This dynamic position involves providing crisis intervention, emotional support, and resource navigation to empower survivors on their journey toward safety and stability. As an advocate, you will work within a compassionate environment committed to fostering safety, healing, and resilience for high-risk populations, including children, individuals with disabilities, and culturally diverse communities. Your proactive engagement will help create a safe haven for those in urgent need of support. Responsibilities Offer immediate crisis intervention and emotional support to survivors of domestic violence in the shelter setting. Assist clients with safety planning, risk assessment, and crisis management strategies tailored to their unique circumstances. Coordinate with child protective services, child welfare agencies, and family law professionals to ensure comprehensive care for children and families. Provide information about social services, legal options, childcare resources, and community-based programs to empower clients in their recovery process. Maintain detailed documentation of client interactions, safety plans, and service referrals using Microsoft Office tools while ensuring confidentiality. Support clients with disabilities or special needs by adapting communication methods and services to meet their individual requirements. Facilitate group sessions or workshops focused on conflict management, family law education, or coping skills as needed. Collaborate effectively with culturally diverse communities by demonstrating sensitivity and bilingual communication skills to bridge language barriers. Participate in ongoing training such as CPR, first aid certification, and child & family services updates to enhance service quality. Qualifications Proven experience working with high-risk populations such as victims of domestic violence or individuals experiencing trauma. Knowledge of child & family services, child welfare practices, and social work principles. Strong communication skills—both written and verbal—with the ability to connect empathetically with clients from diverse backgrounds. Familiarity with crisis intervention techniques, crisis management protocols, and conflict resolution strategies. Experience working with children or providing childcare support is highly desirable. Bilingual abilities are preferred to serve a broader community effectively. Ability to handle sensitive situations with professionalism while maintaining composure under pressure. Certification in CPR and first aid is required; additional certifications related to social services or child protection are advantageous. Join us in making a meaningful difference by providing critical support to those navigating difficult circumstances. Your dedication will help foster hope and resilience in our community's most vulnerable members!
Pay:
From $20.00 per hour Expected hours: 24.0 per weekBenefits:
403(b) Dental insuranceEducation:
High school or equivalent (Preferred)Experience:
social or human services: 2 years (Preferred)Work Location:
In personBenefits
- Dental Insurance
- 403(b) Tax-Sheltered Annuity Plans