Position Description:

Neighbor To Family has been awarded 6 Top Workplace and Bucketlist awards for 2026 - for Employer Appreciation, Work-Life Flexibility Employee Well-Being, Professional Development, Purpose and Values, and the Nonprofit Industry National Award. We are looking for an amazing person to join our team as a Supervisor of Case Management.

SUMMARY:

Supervises case management staff in planning and implementing casework, assessment, and treatment services for children in foster care and their families in a specialized, sibling foster care program. Ensures quality and accuracy of record keeping and services provided to families. Manages provision of direct services to foster children and their families. Coordinates placement of children in foster home and assigns cases to staff. Oversees documentation of services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Directly supervises all aspects of the work of Case Managers and Family Advocates with children and their families. Develops and implements a social service continuum directed at the needs of disadvantaged families to promote independence and family unification. Coordinates placement of children in foster homes and assigns caseloads and related duties to staff. Coordinates activities of staff in providing case management and family advocate services to assist clients with problems that are emergency or crisis in nature. Meets all timeframes for safety plan development, family assessment, and case plan creation. Ensures that family team meetings occur in accordance with agency policy and to meet the needs of families. Ensures accuracy and Coordinates and chairs internal case staffing and treatment team meeting schedule. Assists staff in their solutions of crisis situations. Authorizes movement of children in foster homes. Assures agency compliance with State regulations, COA regulation and NTF policies. Provide supervision through individual meetings and group conferences. Assists staff in analyzing problems and in improving diagnostic and case management skills. Responsible for training new Case Manager and Family Advocate staff. Reviews care records and evaluates performance of staff members and recommends indicated action. Participates in the development and implementation of agency administrative policy. Provides leadership and guidance to staff in keeping with the program's mission and in keeping with State best practice for foster care. Assists with other areas of program development and management as requested. Ensures maintenance of all case records, reports and case files on children and families.

SUPERVISORY RESPONSIBILITIES

Directly supervises the activities of Case Managers and Family Advocates. Provides guidance to Case Managers and Family Advocates to ensure training and compliance requirements for foster caregivers are met. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Master's degree in social work or Master's in a related human services field, plus three (3) years related professional experience.

OTHER REQUIREMENTS

Valid driver's license, appropriate insurance and reliable car. Must submit to and pass a pre-employment drug test. Must submit to and pass random drug tests during employment. Must successfully pass all background screens as required by the State. Must complete 24 hours of staff development annually.