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Lien Recovery Lead Worker (Child Support Specialist II)
Career Insights for Family / School / General Social Worker
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Scorecard
Based on Illinois data
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What they do
A Family, School, or General Social Worker provides specialized assistance to vulnerable families and children. Intervenes in crisis situations; evaluates individual and family needs, helps clients get access to health care, mental health care or social services such as housing assistance. Advocates for clients and provides follow up visits. May work with teachers, parents and school administrators to help students improve academically and deal with social issues such as bullying.
$68,965 / year median in Illinois
+10% projected growth
Job Description
at Department of Healthcare and Family Services in Springfield, Illinois, United States Job Description Position Overview The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated professional to join our CARU Unit 1/Real Property Liens in the role of Child Support Specialist II. This position serves as lead worker to lower-level Child Support Specialists; reviews and reconciles the more complex child support case records, interprets and reviews support orders, both judicial and administrative, for case review and entry into the system, resolves customer service issues through direct customer contact or with other state agencies, legal partners, etc., by phone, written correspondence, e-mail, and face-to-face office visits. Additionally, this position serves as an expert witness in court and at administrative hearings as well as assists with planning and implementing judicial, administrative, and legislative policies relating to child support services in Illinois. The ideal candidate will have excellent mathematical, communication, organizational, and analytical skills to be successful in performing the operations of the CARU Unit 1/Real Property Liens. HFS values employees with different backgrounds, life experiences, and talents. If you are seeking a new opportunity, and this position appeals to you, please apply today! Essential Functions Under general direction, serves as designated lead worker To view full details and how to apply, please login or create a Job Seeker account