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Safehope

Outreach Advocate - McPherson and Marion Counties

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$46,857 / year median in Kansas

+12% projected growth

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Job Description

Job title
  • Outreach Advocate
  • McPherson and Marion Counties Reports to
  • Coordinator, Domestic Violence Services Job purpose To assist survivors of domestic and sexual violence, and their families and friends, through supportive services and advocacy while developing relationships with community partners to ensure collaborative services.
Duties and responsibilities 1. Provides supportive and advocacy services to program participants including but not limited to shelter assessments for adults and their children, program assessments, referrals, emergency assistance, etc. 2. Based in McPherson, will also provide advocacy services support in Marion County 3. Answers crisis line and documents all information in regard to crisis calls and residential services (if applicable) as required by policy and procedure 4. Maintains a working knowledge of resources and services available in the communities served to assist survivors 5. Networks with medical professionals, court officers, school personnel, law enforcement, clergy and other professionals to encourage referrals 6. Publicizes available services, educates referral sources and increases service utilization within communities served 7. Attends and participates in assigned agency and other meetings as requested by the immediate supervisor 8. Responsible for other duties as designated by the immediate supervisor Qualifications 1. High School degree or GED equivalent required, higher education preferred 2. One (1) to two (2) years relevant experience including knowledge and understanding of domestic violence, sexual assault and child abuse issues and trends. Knowledge of service area resources preferred. 3. Strong organizational skills and attention to detail 4. Strong interpersonal and communication skills, written and oral; demonstrated ability to establish and maintain effective work relationships with victims, employees, volunteers and collaborative partners 5. Excellent computer and related skills to include use of internet search engines, access to government portals and websites, Microsoft suite of applications and databases 6. Experience maintaining personal/professional boundaries and managing stress constructively with demonstrated ability to manage and resolve conflict Working conditions Work environment is of a secure, quiet and confidential nature which may be disrupted from time to time due to the nature of providing assistance to victims of a sensitive and personal nature. Physical requirements 1. Must reside in service area as outlined in Job Purpose 2. Possess valid Kansas driver's license, good driving record and proof of insurance 3. Physical attributes necessary to operate and function in an office environment to include interpersonal interactions, communications, preparation and handling of documents and sitting for extended periods of time 4. Bending, lifting and carrying up to forty (40) pounds of weight (donations/commodities) Status 1. Full-time, non-exempt 2. Eligible for benefits as outlined in Employee Handbook
THIS POSITION IS GRANT FUNDED
Safehope is an equal opportunity employer. Safehope does not consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or marital status in employment decisions. It is our policy to maintain a non-discriminatory environment free from intimidation, harassment, or bias based upon these grounds. Typical weekday hours 8am
  • 5pm with occasional evening and weekend hours
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person