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New Orleans Family Justice Center

Youth Case Manager

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$46,779 / year median in Louisiana

+16% projected growth

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Job Description

Youth Case Manager New Orleans Family Justice Center - 2.6 New Orleans, LA Job Details $46,000 a year 20 hours ago Qualifications Parent collaboration Working with survivors of violence Experience working with children Bachelor's degree Family communication in social service case management Domestic violence intervention Working with families Working with individuals with mental health conditions Social work care coordination Direct patient care in social services case management Full Job Description The New Orleans Family Justice Center is a nationally recognized, dynamic collaborative organization dedicated to providing immediate, effective and comprehensive services to survivors of domestic violence, sexual assault and stalking. The Youth Case Manager is responsible for empowering families and equipping them to flourish. The case manager will set specific goals with each family, design, and modify service plans, connect families to adequate supports and track ongoing progress towards program goals.
Specific Responsibilities Include:
Advocate for the needs and best interests of children and families Provide age-appropriate support and education to children and caregivers. Identify service gaps and communicate unmet needs to department director. Connect children and families with internal and external resources based on identified needs. Monitor client progress and regularly reassess needs and services. Manages client case records, including documentation, information, correspondence and authorization. Maintain accurate program and client data for reporting and evaluation purposes. Track client participation and progress toward established goals. Participates in multidisciplinary team meetings and case consultations. Collaborate with counselors, school staff, and other services the family is involved in. Screens clients referrals for program appropriateness Performs other duties as directed by the department director. Assist with recruitment and engagement of children and families in NOFJC programs. Participate in trainings, professional development, and community outreach activities
Minimum Requirements:
Bachelor's degree in Counseling, Social Work, Psychology, or related mental health field Minimum 1-2 years providing mental health services or family support specifically those impacted by domestic violence and/or sexual assault Ability to establish effective relationships with children and caregivers while maintaining appropriate professional boundaries. Ability to manage multiple cases and deadlines Strong interpersonal and verbal communication skills, and will be comfortable with working with parents and onsite partners. Knowledge of trauma-informed, culturally responsive care and impact on families Ability to effectively document and problem solve. Must be punctual, reliable, and a team player Must be able to pass federal and state background check
Preferred Qualifications:
Bilingual (spoken and written) Advanced training or certification in trauma-focused, crisis interventions, motivational interviewing, or other relevant approaches. Experience working in community-based or non-profit settings and service coordination Proven ability to develop and lead therapeutic groups
Reporting Relationship :
Director of Children's Services, New Orleans Family Justice Center