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Self Help Inc
Family Advocate
Career Insights for Family / School / General Case Manager
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Scorecard
Based on Massachusetts data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$53,266 / year median in Massachusetts
+16% projected growth
Job Description
Family Advocate Self Help Inc - 2.8 Brockton, MA Job Details $20 - $23 an hour 2 hours ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance 403(b) Life insurance Qualifications CPR Certification Driver's License Cultural competency First Aid Certification Working with families Experience working with individuals from underserved communities Stakeholder relationship building Full Job Description Description Self Help Inc. is currently looking for a nurturing Family Advocate to join our team Agency Profile Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts. Job Summary The Family Advocate serves as a primary link between the Head Start program and families. This role is essential in building strong, collaborative relationships with parents and caregivers, empowering them to be actively involved in their child's education and development, and connecting them with resources to meet their family's needs. The Family Advocate works with families from diverse backgrounds, respecting their cultural values and strengths, and promoting family well-being and self-sufficiency within the community Essential Duties and Responsibilities Establish and maintain positive, trusting relationships with Head Start families through regular communication, home visits, and participation in program activities. A minimum of three (3) home visits during the year will be required Maintain a minimum of two (2) contracts per month with each family Participates in family child reviews Serve as a point of contact for families, providing information about program services, policies, and procedures Conduct outreach to eligible families in the community to encourage enrollment and participation in Head Start Support families in understanding and participating in all aspects of the Head Start program, including education, health, nutrition, and social services Conduct comprehensive family needs assessments to identify strengths, challenges, and goals related to family well-being, education, employment, housing, and other areas Work collaboratively with families to develop Family Partnership Agreements (FPAs) that outline family-identified goals and action steps Provide ongoing support and follow-up to help families achieve their goals Provide families with accurate and timely information and referrals to appropriate resources based on their identified needs Assist families in navigating complex systems and accessing services Establish and maintain relationships with local agencies and organizations to facilitate effective referrals Plan, facilitate, and co-facilitate parent education workshops and training sessions on topics relevant to family needs and interests, such as parenting skills, health and nutrition, financial literacy, and job readiness Act as an advocate for families within the Head Start program and in the broader community Work to address systemic barriers that may impact families' ability to thrive Work collaboratively with all Head Start staff, including teachers, health staff, mental health professionals, and program administrators, to provide comprehensive family support services Participate in team meetings and case conferences to share information and coordinate services for families Maintain clear and effective communication with families and program staff Maintain accurate and confidential records of family contacts, assessments, goals, referrals, and services provided in accordance with program policies and regulations Participate in ongoing professional development activities to enhance knowledge and skills in areas such as cultural competency, family support, and community resources Other Requirements Must pass a criminal background check and other required clearances Must have or be willing to obtain CPR and First Aid certification Must meet the physical requirements of the position, including the ability to lift and carry young children, bend, stoop, and actively engage with children Valid driver's license and reliable transportation is required