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Community Care ME

Family Time Coach

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Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$55,686 / year median in Maine

+10% projected growth

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Job Description

Community Care Mission Statement To provide quality community-based services that are timely and effective in promoting the health, well-being, and independence of individuals and families.
GENERAL PURPOSE AND OBJECTIVES/POSITION STATEMENT
The Family Time Coaching Program serves families who are referred by DHHS/OCFS, whose children have recently entered the custody of DHHS. The FTC provides supervised visitation in family's homes/communities utilizing a coaching model to promote healthy relationships and in accordance with each individual family's Family Visitation Plan. The FTC serves as a team player on the family's team, consistently demonstrating unconditional positive regard, compassion, and empathy. The FTC position will cover Cumberland and York Counties.
ESSENTIAL JOB FUNCTIONS
Provides supervised visitation for parents and children in the family's home or community. Provides feedback and coaching to parents to promote healthy familial engagement. Thoroughly reviews each Family Visitation Plan, referral, and court orders to ensure visits occur within established guidelines. Attends Family Team Meetings to partner with family members and to keep team members abreast of progress occurring within visits. Completes visitation notes in accordance to program procedures. Coordinates and engages parents in pre/post discussions to take advantage of windows of opportunity for teaching and de-briefing in order to assist parents in strengthening parenting skills. Ensures culturally competent service delivery, evaluating the cultural preferences and needs of each family and customizing visits accordingly, as appropriate with the Family Visitation Plan. Responds to subpoenaed requests, attending court as necessary. Offers flexibility to meet the needs of the FTC Program, including ensuring availability when families are able to meet. Consistently role models a high level of professionalism during interactions with co-workers, supervisors, and external providers. Travels throughout the District as necessary to meet the needs of the FTC Program.
ESSENTIAL KNOWLEDGE, ABILITIES AND SKILLS
Knowledge in the areas of grief, loss, separation and trauma. An understanding of normative child development. Ability to respond calmly and competently to crisis situations. Understanding of unconditional positive regard. Understanding of professional boundaries and ability to set appropriate limits. Understanding of the dynamics of working with children and families who have behavioral and emotional challenges. Understanding of mental health, child welfare and social service system within the state of Maine. Ability to actively and reflectively engage in the supervisory process. Understanding of a treatment philosophy that is receptive and sensitive to choices and behaviors based on racial, cultural, socioeconomic or ethnic background, religious or spiritual affiliation or sexual orientation.
MINIMUM QUALIFICATIONS
Minimum of a Bachelor's degree in Social Work or related field At least 6 months of previously documented experience working with children and families. Valid State of Maine driver's license, 50/100/25 automobile insurance, and a reliable vehicle