CHILD SUPPORT ENFORCEMENT SUPERVISOR

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Department:

Family Support Grade:

200

Salary:

$26.21/hour

Job Duties:

Responsible for the supervision and training of Child Support Enforcement Technician, Child Support Enforcement Specialists and administrative staff assigned to the unit. Establishes goals and priorities, directs the maintenance of electronic case records; conducts routine training; coordinates case actions with staff, prosecutors, and the circuit court; and reviews cases to be referred to the legal staff of the Division. Responsible for ensuring staff completes work according to written policy, and procedures within required time frames. Monitors system generated case management reports, and alerts; compiles statistical reports, evaluates the work of the assigned staff, and maintains the unit time-keeping records; maintains a caseload and resolves complex cases, interacts regularly with the general public and partner agencies and advises the Director of staff training needs and any particular problems that may arise within the unit

Minimum Qualifications:

Associate's Degree from an accredited college or university. Three years of experience in one or more of the following areas: child support enforcement, insurance claim processing, credit or other financial resource investigation activities related to the practice of law or its enforcement, the administration of justice, or related areas, or six years of experience in one or more of those areas, and two year experience as a Child Support Technician or equivalent. Must possess/maintain valid Missouri Driver's License. Must submit to and pass a pre-employment background check and drug screen. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County. Jackson County is a wonderful place to work! We offer excellent benefits, including health care, dental, life insurance, vacation time, sick leave and a pension plan, plus many more!