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Student U

High School Program Coordinator

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$47,669 / year median in North Carolina

+12% projected growth

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Job Description

High School Program Coordinator Student U - 4.7 Durham, NC Job Details Full-time From $50,000 a year 23 hours ago Qualifications School experience Stakeholder engagement Staff supervision Program design Family collaboration in education Social service program staff supervision Developmental academic advising Bachelor's degree Collaboration with other professionals for student support Team management Working with students Leading team collaboration initiatives Working with families Educational program planning Managing projects Experience working with individuals from underserved communities Data-driven decision making Stakeholder relationship building
Full Job Description Application Deadline :
September 30, 2026 High School Program Coordinator (Academic Focus) Student U is a community organization that uses the power of education to build a just and equitable Durham. Our mission as students, families, and educators, is to cultivate joy and academic excellence in learning communities so all students thrive in Durham and beyond. Employees at Student U believe all students can achieve greatness. Together, through intentional staff collaboration and community partnerships, we work tirelessly to make the fearless dreams of our community come true.
Position Overview:
The High School team currently consists of two High School Program Coordinators who work collaboratively to plan, implement and evaluate our daily programming and summer program for 200 high school students & families. The ideal candidate for this position demonstrates a passion for Student U's mission and core values, high school students, and working collaboratively towards student success. This position reports to the Chief Program Officer.
Position Overview:
In partnership with additional Student U staff, the team conducts research for new high school initiatives by analyzing local and national best practices, and develops ambitious goals and innovative ideas to push the high school program forward. One of the goals specific to this position is to grow and develop programming specific to students' academic readiness for college. As a member of our full-time staff, the High School Program Coordinator participates in all staff meetings, professional development, and special projects across departments.
Responsibilities Program Planning & Coordination:
Plan & implement high school-wide events, which currently include by are not limited to U Prep Days and cluster meetings Oversee the Summer Academy Program including: Recruitment, selection and training of part-time staff (Teachers, High School Program Assistant, and Dean of Students) Supporting students' summer academic learning & social-emotional growth Co-coordinating program-wide and high school events Oversee 8th Grade Transition Lead the development and implementation of existing and new programming to best support 8th grade students' transition into high school and high school programming, including but not limited to leading transition meetings and planning and implementing 8th Grade Meet and Greet and Transition Dinner. Co-Lead High School Year Round Programming Co-managing High School Afterschool Programming on Tuesday and Thursday evenings Co-Lead Advocate Program Recruit & select a of team of 15-20 High School Advocates Develop high quality professional development and utilize management strategies to support advocates in supporting students towards high school graduation & college enrollment Develop the necessary tools and systems for advocates to track student progress Co-lead Advocate Staff meetings Develop new programs as necessary.
Part-Time Staff Management:
Lead recruitment and selection process of all high school summer academy staff positions and co-lead the recruitment and selection process of all year-round high school program part-time staff. In collaboration with full-time program staff, co-lead the creation of and implementation of all year-round and summer academy part-time staff trainings. Co-manage and support high school part-time staff (specifically the team of advocates, Summer High School Program Assistant, and the Dean of Students). Oversee professional development and evaluation of high school advocates and summer staff.
Direct Reports:
High School part-time staff (school year and summer),
Summer High School Program Assistant, and Summer Dean of Students Student & Family Support:
Develop and maintain family partnerships to best support students & families and connect families with the necessary staff & resources. Foster relationships with Durham Public Schools to best support students' academic & personal well-being needs. Advocate on behalf of students and families to schools and other stakeholders, when necessary. Collaborate with Student U staff and community partners to best support students' needs. Monitor & track student and family engagement with the program and other necessary program data as needed. Monitor and create plans to support students with high academic needs and students with high academic achievement. Under the direction of the Student and Family Support Department, support the implementation of specialized programming for students and families to support students' academic and college readiness goals.
Program Development & Evaluation:
Partner with the High School Program Coordinator and Chief Program Officer to develop ambitious goals and innovative ideas to push the high school program forward. Partnering with the Chief Program Officer, evaluate the performance of all High School program components to ensure quality and engagement. Develop new tools and structures to ensure the program is running smoothly & efficiently. Qualifications Candidates must believe that all students can succeed and be willing to grow and develop with the organization as Student U strives to realize its ambitious goals. Bachelor's degree is required At least three years of experience working with high school students, Student U students, or in Durham Public Schools At least two years of experience in providing academic support to students, including course advising, academic planning, and connecting students with resources At least two years of management experience (type of management experience can vary) Spanish proficiency preferred, but not required Experience in creating and implementing programs for Black and Latinx first-generation college students and their families Detail-oriented and organized with the ability to manage multiple projects and deadlines simultaneously; ability to identify and establish priorities and attend to details in a professional manner Team player who is flexible & willing to help whenever necessary Ability to work independently and collaboratively Personal commitment to Student U's Mission, Vision & Guiding Principles Integrity in relationships with colleagues, partners, students, and families Resourceful and can research best practices and uses available data to drive decision making Demonstrated ability to build productive working relationships and rapport authentically and quickly with a variety of stakeholders inside and outside of the organization Excellent interpersonal and communication skills (both verbal and written), including but not limited to, listening, showing empathy, reading nonverbal cues, and motivating others Open to taking risks and trying new strategies Ability to work some nights and weekends and long hours when necessary to meet the needs of the role
Salary:
Salary for this position starts at $50,000. In addition, a comprehensive benefits package is included. Anti-Discrimination Policy and Commitment to Equity & Child Safeguarding Policy Student U is committed to fostering an inclusive culture within our organization where people from various backgrounds can participate fully and equitably, as we want to engage all those who can contribute to our mission. We strongly desire to meet candidates who have backgrounds similar to those of the students we serve. Student U has a commitment to ensuring the safety of our students. All staff will participate in a child safeguarding training to help them understand why it is necessary to safeguard and protect children and to be fully aware of the procedure for reporting concerns.