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Social Worker Protect Services - CPS Intake Supervisor
Career Insights for Family / School / General Social Worker
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Scorecard
Based on North Carolina data
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What they do
A Family, School, or General Social Worker provides specialized assistance to vulnerable families and children. Intervenes in crisis situations; evaluates individual and family needs, helps clients get access to health care, mental health care or social services such as housing assistance. Advocates for clients and provides follow up visits. May work with teachers, parents and school administrators to help students improve academically and deal with social issues such as bullying.
$60,960 / year median in North Carolina
+14% projected growth
Job Description
GENERAL STATEMENT OF DUTIES
Supervises social workers responsible for high-risk families, and/or individuals.DISTINGUISHING FEATURES OF THE CLASS
This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.DUTIES AND RESPONSIBILITIES
Essential Duties and Tasks- Track & coordinate revenue for services and keep staff abreast of updates as it relates to revenue.
- Supervise GAPS Unit.
- Supervise the LINKS Coordinator (SW-Protective Services), in addition to providing guidance to a full time Contract Person and part-time assistance.
- Supervise three (3) Eligibility Caseworkers.
- Supervise two (2) Data Entry Specialist who input the revenue forms into the state system.
- Liaison person for the Family Unification Program for both the City of Greensboro and the City of High Point.
RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities- Knowledge of fiscal, state, and federal policies.
- Knowledge of social work best practices and delinquency prevention/intervention.
- Knowledge of social work practices.
- Knowledge of federal & state mandates for LINKS services.
- Knowledge of Medicaid policy.
- Knowledge of data entry procedure and SIS materials & updates.
- Ability to interpret fiscal reports and ability to communicate federal, state, and local guidelines to all staff.
- Knowledge, skills, and ability to supervise social workers responsible for serving high- risk families and individuals.
- Ability to communicate and interpret the federal & state mandates, policy and procedure regarding the LINKS program.
- Knowledge, skills, and ability to input information into the local and state data entry systems as well as SIS changes and updates as it relates to revenue.
- Ability to communicate any changes/expectations to all levels of staff.