Care Management Social Worker

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Job Opportunities powered by NEOGOV ® Care Management Social Worker Print Apply  Care Management Social Worker Salary $61,318.40 - $79,705.60 Annually Location Jacksonville, NC Job Type Full-Time Job Number Spring 2026 Department Health Department Division Care Management Opening Date 04/02/2026 Closing Date 4/12/2026 12:00 PM Eastern Description Benefits Questions Job Description Performs professional work providing social work services to clients in the Health Department, specifically related to maternal care, and related work as apparent or assigned. Work is performed under the moderate supervision of the Human Services Coordinator. Our core values— Resilience , Excellence , Accountability , Customer Service , and Honesty —are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Care Management for At-Risk Children (CMARC) program consists of care management for children, birth to five years of age, who have long-term medical conditions, are in long-term stressful situations (been exposed to adverse childhood experience or adversely affected by social determinants of health), children in foster care, and currently/past Neonatal Intensive Care Unit (NICU) admission. CMARC care managers apply systems and information to improve care and assists members and their families in becoming engaged in a collaborative process designed to manage medical, social and behavioral health conditions more effectively. Care managers provide a variety of services in the form of population management and direct care management, as integral members of the child health care team. Once identified and actively receiving CMARC services, members must have clear documentation of a Comprehensive Needs Assessment, interactions, care plan and goal(s) and other Care Management for At-Risk Children activities. Specifically, CMARC activities done with or on behalf of members are recorded as interactions, including outreach to members to engage them in care management. Engagement into the program is voluntary for the child and family. Position Responsibilities Domain 1: Data Analytics and Assessment Collect, analyze, and manage the information gathered during the assessment process to determine whether the member meets the target population description and to determine the need for and the level of service to be provided. Identify and describe factors that affect the health of the target population. Access, collect and evaluate quantitative and qualitative data using various methods and tools to monitor outcomes and positively impact performance measures. Domain 3: Communication Skills Facilitate communication among individuals, groups, and organizations. Utilize motivational interviewing skills to guide members in developing patient-centered goals with individualized interventions that move the member toward optimal health and wellbeing. Educate member on diagnosed conditions, psychosocial needs, and community resources to positively influence behavior and improve health while encouraging self-management through materials that meet literacy standards. Domain 4: Health Equity Skills Apply principles of ethics, diversity, equity, inclusion, and justice. Engage in continuous self-reflection and identify how biases influence policies, programs, and services. Recognize the diversity of individuals and populations. Engage in professional development to stay current in evidence-based practices. Domain 6: Public Health Sciences Identify public health programs and community organizations with authority to address specific health needs of the target population. Apply public health sciences in delivering the 10 Essential Public Health Services. Advocate for patient health and wellbeing by recognizing the diversity of individuals and involving the individual in the decision-making process through a patient-centered & collaborative partnership. Coordinate care across care team members and maintain regular communication to improve member's care and ensure public health services are provided in a coordinated effort that does not duplicate services. Contribute to the development of organizational strategic plan for continuous improvement. Domain 8: Leadership and Systems Thinking Skills Achieve program goals in accordance with program guidelines, including condition-specific pathways, utilizing those interventions that are most effective in engaging members, meeting their needs, and achieving care plan goals. Apply critical thinking in the decision-making of services to evaluate, identify and address medical and non- medical drivers of health. Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers. Perform other duties as assigned. Qualifications Considerable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic, and behavioral problems and their treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment are required in certain programs or settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial. Behavioral, and psychological aspects of client's problem. Ability to establish and maintain effective working relationships with administrative superior members of caseload and their families, and with civics medical, social, and religious organizations. Ability to train or instruct lower-level social workers, students, or interns. Ability to express ideas clearly and concisely and to plan and execute work. Ability to operate a personal computer, standard office productivity software and proficiency with the technologies required to perform care management functions. A high level of professionalism and possess appropriate skills needed to work effectively with the target population at high risk for adverse health outcomes. Ability to effectively communicate with families and providers. Critical thinking skills, clinical judgment, and problem-solving abilities. Education, Experience, and Special Requirements Employ care managers meeting

CMHRP/CMARC

competencies defined as having at least one of the following qualifications: i. Social workers with a Bachelor of Social Work (BSW, BA in SW, or BS in SW) or Master of Social Work (MSW, MA in SW, or MS in SW) from a Council on Social Work Education (CSWE) accredited social work degree program. ii. Registered nurses iii. Bachelor's degree in a human service field with 5 or more years of care management/case management experience working with the specific population of low-income, pregnant individuals and/or children ages 0 to 5 years iv. Bachelor's degree in a human service field with 3 or years of care management/case management experience working with the specific population (low income, pregnant individuals and/or children ages 0 to 5 years and has certification as a Case Manager (CCM preferred)

Note:

Case managers providing services to the

CMHRP/CMARC

population hired prior to Sept. 1, 2011 without a Bachelor's or Master's degree in Social Work may retain their existing positions only. This grandfathered status does not transfer to any other position.

Special Requirements:

Must possess a valid driver's license. Salary will be determined based on qualifications, internal equity, budget, and market considerations. Regular Onslow County employees have the ability to participate in a wide array of employee benefits including: Health Insurance Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services. Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults. Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam. North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit. NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%. Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases. Sick Leave Regular full-time employees earn 12 days of sick leave per year. Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary. ComPsych Mental Health Services The County provides Mental Health and Life Services through ComPsych to help employees and their families with personal, family and job-related problems such as counseling, crisis support, work-life resources, legal and financial consultations, and organizational support tools. Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans. For more information, please visit http://www.onslowcountync.gov//HR and click on the Benefits tab. 01 Which of the following best describes your highest level of completed education? High School Diploma/ GED Associates Degree Bachelors Degree Masters Degree Doctorate None of the above 02 Which of the following best describes to the extent in which your degree was awarded in? Bachelor of Social Work (BSW, BA in SW or BS in SW) Bachelors in Human Services (BS or BA) Master of Social Work (MSW, MA in SW, MS in SW) Registered Nurse None of the Above 03 Do you possess a valid driver's license? Yes No 04 How much experience do you have in social work? No experience Less than 6 months 6 months to 2 years 2 years to 5 years 6 years or more 05 Are you English/Spanish bilingual? Yes No 06 Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application. Yes No 07 Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation? Yes No 08 Onslow County's values are

REACH:

Resilience, Excellence, Accountability, Customer Service, and Honesty. Which value(s) resonates with you the most, and why? Required Question Employer Onslow County Address 234 Northwest Corridor Boulevard Jacksonville, North Carolina, 28540 Phone 910-347-7600 Website http://www.onslowcountync.gov Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Your Privacy Choices Accessibility Statement Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. If you wish to opt-out click follow these steps: Log into your Job Seeker Profile Click your name in the upper right-hand corner Select Account Settings Select the Preferences section Click the Edit button next to Access Membership Switch Toggle to off Click Save If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy . If you require further assistance, please email privacy@neogov.com × Accessibility Statement At Governmentjobs.com, Inc. d/b/a NEOGOV, we recognize the importance of making our products and services accessible to all individuals, including those with disabilities, and are continually working to improve the experience for all users. Commitment to Accessibility We are committed to following best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent feasible, however, we do not warrant compliance with these standards or any other accessibility standards. We are continually enhancing our platforms to ensure greater accessibility, and we actively seek out opportunities to improve accessibility features. Ongoing Enhancements Accessibility is an ongoing effort, and we are regularly updating our technology, services, and content to address accessibility barriers. Our team is dedicated to identifying areas for improvement and making enhancements that allow all users, regardless of their abilities, to fully engage with our services. Feedback and Assistance We value feedback from our users. If you encounter any accessibility barriers while using our services or have suggestions on how we can improve, please reach out to us at accessibility@neogov.com. We will make every effort to resolve any concerns and consider alternative options where possible. Thank you for choosing NEOGOV. We remain dedicated to improving accessibility and creating an inclusive experience for all. Job Opportunities Job Opportunities Menu Close Menu Job Opportunities Job Opportunities Class Specifications Job Interest Cards Help & Support