Social Work Supervisor III
- CPS Investigations & Assessments Salary $71,163.00
- $90,733.
00 Annually Location Pittsboro, NC Job Type Full-Time Job Number 202600399 Department Social Services Opening Date 05/08/2026 Closing Date 5/22/2026 11:59 PM Eastern FLSA Exempt Description Benefits Questions
WELCOME TO CHATHAM COUNTY'S APPLICATION PROCESS.
To Apply:
Become a part of the best local government in North Carolina click "Apply" in the top right corner. All sections of the application, including work experience, MUST be completed. Please include the last ten (10) years of employment history. Incomplete applications may be rejected. Applications are stored on a secure site accessible only by authorized personnel. Your application can be saved and used to apply for more than one (1) job opening. Chatham County is an equal opportunity employer and will consider reasonable accommodations as required by law. Chatham County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Chatham County does not offer sponsorship of job applicants for employment-based visas or any other work authorization for our positions at this time. •
Please Note:
After submitting your application: Log into your GovernmentJobs account daily. You will receive emails and notices from hiring managers asking you to complete tasks. You do not want to miss these. The references you provided will be asked to complete a form. This does NOT mean you will be interviewed. It is an automated process in NeoGov. We recommend you sign up for text message alerts when you create your account. If you have issues with submitting your application, please contact Neogov Applicant Support at 1-855-524-5627. Return to the Chatham County Homepage . Job Description Are you passionate about making a positive impact in the lives of children and families? We're looking for a dynamic and experienced Social Work Supervisor to join our Investigation and Assessment team! Come help us shape the future of children services and drive meaningful change in the community. Join a team that values your work-life balance, supports your professional growth, and provides outstanding health and wellness benefits. Provides managerial support, leadership, and supervision to a social work team within the child welfare unit. This position supervises a team of social workers providing Child Protective Services Investigations and Assessments. The position assesses all social work functions to ensure compliance with local, state, and federal mandates. The position is responsible for HR functions within the unit including orientation and training of new social work staff, ongoing support and supervision, and annual performance evaluations. The position is also responsible for quality assurance activities for program areas and a variety of monthly reports. The position serves on the agency management team.
- Note
- Two professional references with at least one being a current or previous supervisor are required.
Essential Functions The following essential functions serve as a general guide for this position. Position functions are subject to change based on departmental needs and external factors including, but not limited to, regulatory requirements. Participate in the recruitment, interviewing, and hiring process with program managers; Provide orientation and training to new social workers; Develop annual training plans for assigned staff; Provide regular case staffing, supervision, coaching, and support to all team members per agency and NC DHHS policy; Oversee the submission of day sheets and timesheets for staff supervised; Participate in Continuous Quality Improvement (CQI) activities within the Family Services Division and perform Quality Assurance for assigned program areas; Participate in preparing for program monitoring and financial audits as needed; Prepare agendas and facilitate unit meetings; Create a culture within program area(s) and across the agency that supports employees to provide quality services and customer service; Facilitate Child and Family team meetings and other required meetings as needed; Track needed data for team and program areas and submit reports within required timelines; Provide information needed for the budgeting process as needed; Work collaboratively with a wide array of partners including parents and families, the Guardian ad Litem program, foster and relative placement providers, treatment providers, law enforcement, attorneys, and court partners; Participate in court staffing with agency attorney, review court reports, participate in Child Planning Conferences and all associated court proceedings, and provide expert testimony in court as needed; Serve as a member of the agency Management Team and other internal committees, and represent the agency at a variety of other local and state meetings and committees; Ensure thorough and timely documentation of all case activities in the record per local and state policy and required timeframes for program areas; Assist with planning and actively participate in agency functions, outreach and awareness events, training, and team-building activities; Participate in the rotation for on-call with other social work supervisors; Act as a shelter manager in shelter operations or other weather-related incidents as needed; Performs other duties as assigned. Minimum Qualifications Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a Bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a Master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a Bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a Bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience. Knowledge, Skills, and Abilities Ability to provide strong leadership to a team of social workers working in high-stress situations; Ability to supervise, orient, and train social workers, interns, and other staff; Considerable knowledge and experience with child welfare practice and policy including best practices, abuse, neglect, and dependency, intake, and CPS Investigations and Assessments policy; Considerable understanding of trauma and its impact on children and families involved with the child welfare system as well as Secondary Traumatic Stress and how it impacts social work staff; Skilled in the ability to manage conflict, remain neutral and fair, engage people and build trust, and promote collaboration and consensus toward positive outcomes; Strong multi-tasking skills, the ability to prioritize work assignments, and to be flexible with schedule as needed; Ability to quickly and competently assess the risks and safety of the home environment, employ negotiation skills in complex situations, and de-escalate emotional and tense situations; Ability to work independently and manage day-to-day tasks; Ability to plan and execute work effectively, including delegating fairly across team members; Knowledge of methods and principles of casework supervision and training; Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community and system issues; Knowledge of a wide range of medical, behavioral, and/or psychosocial problems that children and families may be experiencing; Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, resources in the community, and laws, regulations, and policies that govern the program; Ability to prepare documentation such as comprehensive court reports; Ability to competently testify in court as needed and assist social workers with preparing for and testifying in court; Ability to communicate effectively with individuals from varying cultures and backgrounds via phone and through personal contact and provide equitable treatment to all; Ability to use best practices, strategies, professional judgment, and time management skills in complex situations; Ability to plan and coordinate with both internal and external parties; Ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions; Ability to be flexible and to work as a team player; Excellent verbal and written communication and listening skills; Ability to express ideas clearly and concisely; Ability to demonstrate critical thinking skills; Ability to demonstrate good public relations skills Skill in operating standard office equipment such as computers, phones, fax machines, and scanners; Ability to perform work using local and state technology systems including NCFAST, CWIS, Northwoods, iiReception, Microsoft Office, internet browsers, virtual meeting platforms such as Microsoft Teams and Zoom, and other commonly used electronic programs; Ability to establish and maintain effective working relationships with county officials, department heads, peers, associates, and the general public. Physical Requirements This work requires the occasional exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking, hearing and repetitive motions, frequently requires touching or feeling and occasionally requires standing, walking, climbing, balancing, reaching, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data; work is generally performed in a moderately noisy location (e.g. business office, light traffic.) Must be able to operate a vehicle and perform fieldwork. Work settings include the Department of Social Services, referral/resource agencies, and the homes of individuals. Home visits are made to often crowded, unsanitary dwellings, which lack proper lighting, handicap access, and other amenities. In addition, homes are often sub-standard and may be infested with pests. The worker is exposed to regular traffic hazards and adverse weather conditions. Special Requirements
- Must be fingerprinted and successfully pass a Criminal History Record Check with the North Carolina State Bureau of Investigations (NCSBI)
- Must possess a valid North Carolina driver's license.
Must complete all applicable required training including: Confidentiality, Civil Rights, FEMA and Red Cross Shelter Training, Bloodborne Pathogens, applicable adult services program training, new employee orientation, and Chatham County Department of Social Services Policy and Procedures. Previous supervisory experience is preferred, but not required. Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee's rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination. Chatham County has over 600 employees who play an important role in planning, designing, and maintaining government programs while delivering good customer service and maintaining fiscal responsibility. Our employees are our greatest asset, and we place a high value on training, so employees are well-educated and well-trained. Sure, while various career opportunities exist, none are as rewarding as working for Chatham County. We offer a competitive benefits package to full-time employees (working 30+ hours per week) including health care, dental, vision, retirement, 401(k), flexible spending accounts, life insurance, long-term disability, holidays, and paid leave. To learn more details, visit the benefits page on our website. 01 How many years of DSS child welfare experience do you have? None Less than 2 years 2
- 4 years 4+ years 02 Please describe your child welfare experience in detail, particularly any direct experience with CPS Assessments & Investigations. 03 How many years of supervisory experience do you possess? None Less than 2 years 2
- 4 years 4+ years 04 How many years of supervisory experience do you have in child welfare? None Less than 2 years 2
- 4 years 4 or more years 05 Please describe in detail your previous supervisory experience, particularly any directly related child welfare supervisory experience.
06 Please describe your knowledge of child welfare policy and programs in North Carolina. 07 I understand that offers for this position are contingent upon successful completion and passing of fingerprinting and a criminal history record check to be processed by the North Carolina State Bureau of Investigations. Yes No Required Question Employer Chatham, County of (NC) Address 297 West Street Pittsboro, North Carolina, 27312 Phone 919-542-8200 Website https://www.chathamcountync.gov/
