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Family Law Case Manager/Raleigh NC
Career Insights for Family / School / General Case Manager
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Scorecard
Based on North Carolina data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$47,669 / year median in North Carolina
+12% projected growth
Job Description
The Case Manager/Paralegal will be responsible for the following: Proper and Efficient Use of ClioCapturing all billable and non-billable time workedParticipating in Case ReviewsSetting and Completing TasksTrial Notebook PreparationDrafting Legal Documents with Attorney SupervisionCalendaring Court Appearances, Mediations, and DepositionsScheduling and Participating in New Client Case Manager MeetingsCommunicating with Clients and Other Legal ProfessionalsProcessing MailPayments- Accepting, processing, and depositing client payments The ultimate goal of the Case Manager is to optimize the client experience and manage the client/firm relationship from start to finish. Fundamental office management aptitude is a must. The successful Case Manager can multitask and prioritize. Knowing when to handle case aspects in a hands-on, direct, and autonomous fashion is key, as is the know-how to escalate to an attorney or a leadership staff member. Sound judgment and a positive attitude are imperative to the position. This position is intended to support both internal relationships (attorneys, staff, partners) and external relationships (billable clients). Our team members are trained with innovative business systems that foster a commitment to high legal quality as well as respect, confidentiality, and compassion for our clients. Our vision, client service systems, and legal strategies are integrated to provide team members with greater flexibility and freedom, resulting in a superior client experience. Paralegal experience preferred, but not required. Strong organizational skills are a must.