Social Work Supervisor III - Investigations

Employees in this class provide supervision to a staff of social workers who provide direct and/or indirect services to clients. Employee assigns cases to subordinates, coordinate work flow operations, and supervises staff through case review and consultation which requires the provision of substantial and recurring technical direction. Work involves interpreting and understanding polices, rules, and regulations and making sure they are followed. Employee should possess the ability to react to crisis situations with stable and consistent decisions. Work is constantly changing and the SWS III must lead staff in a way that helps them to accept change and appreciate differences. Work needs continuous assessment and planning. Work will involve participation in hiring, disciplinary actions and handling personnel matters in conjunction with the Social Work Program Manager and DSS Director. Work is performed independently under direct supervision of the Social Work Program Manager. Trains social workers and child welfare support staff through interpreting policy materials, laws and federal regulations. Attends personnel training for improving supervisory skills. Assigns cases and reviews all staff activities to ensure accuracy. Makes screening decisions using policies, rules, and applicable laws. Participates in court related matters. Maintains a stable and consistent response during ever occurring crisis situations. Responsible for planning of services, activities and goals for team/unit while providing continuous assessment and planning. Engages in the disciplinary process when work or conduct is not adequate or appropriate. Provides constant personnel support of team dealing with highly sensitive and confidential matters. Leads staff in a way that helps them to accept change and appreciate differences. Constantly assesses the effectiveness and efficiency with which programs operate. Maintains accurate records and statistical information regarding unit activity. Prepares and submits monthly reports. Monitors compliance with rules, laws, and policies. Prepares for and attends interagency and partner agency meetings. Participates in Child & Family Team meetings and could facilitate such meetings. Provides after-hours on-call supervision on a rotating basis. Performs other duties as assigned. In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations is expected. Employee is required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during, and after the emergency. Employee is also required to participate in relevant exercises and regular preparedness training. Considerable knowledge of methods and principles of casework supervision and training is required. Knowledge of social work principles, techniques, and practices must be demonstrated and applied to specific casework and community problems. Considerable knowledge of behavioral and socioeconomic problems is required. Engage governmental, civic, and private organizations. Understand laws, regulations, and policies which govern social work programs. Demonstrate skill in supervising, training, and coaching social workers, students, interns, or other child welfare support staff. Ability to express ideas clearly and concisely, and to plan and execute work effectively. Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or Bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or Master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or Bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or Bachelor's degree from an appropriately accredited institution and five years of directly related experience; or Equivalent combination of education and experience. Successful completion of Child Welfare Pre-Service Training. Possess a valid NC Driver's License.

Special Requirements :

A minimum of 24 hours of additional training is required for each social work position (including supervisors) annually. Many opportunities are provided for the supervisor to attend program specific and/or technical training alongside staff, but also to attend supervisory skill-building trainings, and professional development trainings.