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00212 National Church Residences

Service Coordinator-Doubleday Woods

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,721 / year median in New York

+16% projected growth

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Job Description

Pay Range:

$18.45 - $22.51 Competitive Pay - Awesome Benefits!

Location:

Doubleday Woods located at 91 Church Avenue Ballston Spa, NY 12020

Units:

96 32 hours a week with full time benefits. National Church Residences is the nation's largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors! Key Responsibilities Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served Assume responsibility for coordinating programs and activities for residents Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts. Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary Develop a Resource Directory that includes a listing of state and/or local service providers Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources. Provide quality customer service to all residents, addressing concerns and assisting with basic needs Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling Monitor, document, and relay any feedback or concerns from residents and their families Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications Education:

Bachelor's degree in social work or a related field preferred.

Experience:

Two or more years of experience delivering social services to elderly and/or family populations preferred. Working knowledge of supportive services and local community resources. Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents. In return, National Church Residences offers an excellent total reward package that includes: Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support Parental Leave paid at 100% for four weeks Coverage begins first of the month following your date of hire! Dental & Vision coverage for you and your family with Nationwide providers Company provided Life & ADD insurance and Disability coverage Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements! 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds! Reimbursement for Tuition expenses Paid Time Off (PTO) and 9 paid Holidays

•Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law. Learn more about our organization in the video below.