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SCO Family of Services
Case Planning Supervisor
Career Insights for Family / School / General Case Manager
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Based on New York data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$50,721 / year median in New York
+16% projected growth
Job Description
SCO Family of Services is seeking an experienced supervisor with a background in foster care or related services to lead a case planning team of case planners, parent advocates, and case aides supporting children and families in the foster care system. Key Responsibilities Provide leadership, supervision and support to Case planners, Parent advocates, and Case aides. Monitor casework to ensure compliance with ACS/OCFS and agency policies Review and approve documentation (FASPs, court reports, progress notes) for accuracy and timeliness. Facilitate case planning and interdisciplinary team meetings. Support staff in assessing safety, managing risk, and achieving permanency goals. Ensure families are actively engaged in service planning and reunification efforts. Oversee service referrals, treatment planning, and crisis interventions. Attend and testify in court hearings and collaborate with legal and community partners. Supervise and support family visitation when needed. Provide on-call support for emergencies (including evenings/weekends). Respond to hotline and emergency situations, including evenings and weekends. Fulfills duty of Mandated Reporter, which entails reporting any suspected instances of child abuse or maltreatment. Lead staff development, evaluations, and hiring processes.