A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
The Case Planner II plays a vital role in helping children achieve safe, permanent, and nurturing homes through reunification, adoption, KinGAP, or preparation for independent living. This position is ideal for a compassionate, skilled professional who believes in family engagement, strengths-based practice, and timely permanency . The Case Planner will partner with children, families, caregivers, and community providers to ensure every child's safety, well-being, and long-term stability.
Responsibilities:
Child & Family Engagement Assess safety, risk, protective, and promotive factors and collaborate with families to develop and implement safety plans. Engage children and families in identifying strengths, resources, and supports, and actively involve them in service planning and decision-making. Partner closely with caregivers and foster parents to support treatment and promote positive outcomes for children in care. Collaborate with parent advocates to support parents in addressing challenges and working toward reunification when appropriate. Permanency & Case Planning Engage families in concurrent planning from the beginning of child welfare involvement. Identify, develop, and support family, kinship, and non-kinship resources to achieve permanency goals. Develop and monitor visitation plans for youth and families, including sibling connections. Coordinate and facilitate family, sibling, and permanency meetings, supervising visits as required by the service plan. Support youth in preparing for independent living, including monthly IL contacts and documentation. Coordination & Collaboration Coordinate services with caregivers, schools, medical providers, mental health professionals, and community partners. Maintain regular collateral contact with interdisciplinary teams and service providers to assess progress and effectiveness. Collaborate with Home finding to identify, develop, and certify viable discharge resources. Work with internal JCCA divisions to ensure children are placed in the least restrictive, most appropriate level of care. Partner with youth skills coaches to help youth develop age-appropriate life skills. Documentation, Compliance & Legal Responsibilities Ensure compliance with all Agency, City, State, and Federal requirements related to documentation, visitation, and client contact. Prepare and maintain accurate, timely case documentation, including: Progress notes FASPs and Psycho-socials Plan Amendments Court reports and testimony Adoption summaries and home studies CCS21+ applications Ensure preparedness and participation in all legal proceedings, including Family and Criminal Court. Complete Special/Exceptional Rate Requests and reauthorizations as needed. Support, Crisis Response & Professional Development Provide crisis intervention as needed, including support during hospitalizations and discharge planning. Serve as a mentor to newer staff and support onboarding efforts within the department. Implement evidence-based models with children, caregivers, parents, and discharge resources. Attend team meetings, supervision, consultations, and required trainings, including evidence-based model training. Provide outreach, advocacy, and family support services as needed. Perform additional duties as assigned to support program and client needs.
Qualifications:
Master's degree required ( MSW preferred ). Ability to engage clients and build strong, professional helping relationships. Knowledge of community resources and ability to navigate complex service systems for multi-problem families. Experience working with substance-use-affected populations preferred. Strong computer skills, including typing and documentation proficiency. Excellent interpersonal, communication, and organizational skills. Bilingual English/Spanish preferred . Valid driver's license required.
