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Jewish Child Care Association

Family Team Conference Facilitator Level II

Career Insights for Family / School / General Case Manager

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,721 / year median in New York

+16% projected growth

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Job Description

Position Summary:
Under the supervision of the Director of Conferencing, the Family Team Conference (FTC) Facilitator is responsible for facilitating and tracking all conferences as required by the Administration for Children's Services (ACS) utilizing the Family Team Conference Model. The facilitator will ensure the safety and well-being of each child is assessed through a strength-based lens. Utilizing strong engagement skills, the facilitator will yield positive safety and permanency outcomes for children and families with the input from a multidisciplinary team and various stakeholders.
Responsibilities:
Facilitate Family Team Conferences and other programmatic conferences; maintain fidelity to the Family Team Conference Model; Track activities related to FTC conferences including timeliness and completion rate; Assess the strengths and needs of each child and family member in consultation with the interdisciplinary team and specialty consultants; Ensure all recommendations to JCCA case planners and other service providers are communicated and captured in the action plan, FTC summary and progress notes; Participate in supervisory meetings and present FTC data; Conduct Quality Assurance activities related to Family Team Conferencing (i.e., ensure SPR Tab is completed, ensure FTC's are held within compliance timeframe and escalate cases approaching non- compliance). Monitor outcomes related to identifying performance trends, best practices, and opportunities for improvement; Collect statistical data on Family Team Conferences and compile and present reports on a monthly basis. Develop and implement Quality Assurance measures to ensure quality service delivery to clients; Provide ongoing education and training to clients and staff on Family Team Conferences; Ensure adherence with agency, ACS and OCFS policies and procedures; Other related duties as assigned by supervisor.
Qualifications:
Master's in Social Work, Psychology, Sociology, Criminal Justice or any closely related field from an accredited college or university. Must be proficient in Microsoft Excel, Word and PPT. Exceptional mediation skills to effectively facilitate group conference situations. Strong writing skills. Ability to handle multiple tasks at one time. Have a focus on outcomes and results. Knowledge of core principles and standards for NYC Child Welfare system. Ability to travel in and around New York City region and work remotely. Willing to work a flexible schedule that includes evenings as needed
Preferred Experience:
Preferred candidate will have at least two years of experience working in the child welfare system, FTC trained or familiar with group conferencing process. Excellent interpersonal skills, ability to work in a team environment and lead diverse groups toward resolution of differences
Salary:
- $66.3K - $70K Back Email Apply Now