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Southern Oregon ESD
Family Intervention Specialist
Career Insights for Family / School / General Case Manager
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Based on Oregon data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$56,925 / year median in Oregon
+16% projected growth
Job Description
Family Support and Connections (FS&C) is seeking a Family Intervention Specialist to join our team. FS&C services are designed to strengthen families so they can thrive and become self-reliant. FS&C Intervention Specialists work toward this goal by building trusting relationships that recognize the challenges that can impede growth, while helping families identify their own strengths that can help them move forward. FS&C Specialists have a deep knowledge of ODHS and community services that are available, and work as collaborative partners with many different agencies to tailor assistance to best meet the needs of individual families. FS&C Specialists work with families that are experiencing a wide range of challenges, including disability and mental health issues, addiction, housing, education, domestic violence, involvement with law enforcement, and issues with children and parenting. FSC&C Specialists have the skills needed to offer support either directly or by connecting families to services, providing a lifeline to families and their children who are at risk. There is a deep need for this level of support, and the FS&C approach has proven to be effective and successful. Matching the level of assistance to families' needs and then supporting them step-by-step to manage their lives on their own is a powerful model. If you have a passion towards supporting and strengthening families, have proven ability to effectively build relationships and deliver a high level of service, and are able to work independently and professionally, we encourage you to apply for this position. About SOESD Southern Oregon ESD has locations in the Rogue Valley and Klamath County. The Rogue Valley is the cultural and economic heart of southern Oregon, home to legendary snow skiing, white-water rafting, kayaking, hiking, and fishing, as well as numerous cultural venues and events such as art galleries, the Britt Music Festivals, the Ashland Independent Film Festival, and the renowned Oregon Shakespeare Festival. Klamath Falls offers a unique blend of affordability, outdoor recreation, and community, making it an appealing option for those seeking a rural lifestyle. Klamath County is proudly the home of Crater Lake National Park. With an average of 300 days of sunshine per year, outdoor sports are unlimited for all ages and all seasons.
Family Intervention Specialist Position Goal:
Provide individual and/or group assessment, career/life planning, self-sufficiency planning, barrier removal, and intervention services.Duties and Responsibilities:
Meet with participants individually and/or in groups to identify barriers, including issues related to housing, transportation, substance abuse, domestic violence, addictions, mental health issues, employment, and self-sufficiency and/or skill/knowledge development related to healthy families and child development. Refer and assist participants in obtaining additional community resources to address identified barriers. Assist participants in developing functional life skills to better manage aspects of their lives, including health, addictions, childcare, financial, and relationship challenges. Provide appropriate ongoing and follow-up support and assistance to participants. Provide communication skills training to participants to assist them in building better relationships with significant people in their lives, including family, friends, co-workers, and employers. Provide one-on-one training and facilitate group classes to educate on child development, stress management, self-regulation, communication skills, and/or other social skills. Facilitate groups to offer support, validation, and encouragement to assist individuals in building their own support network. Deliver services to participants in a variety of locations, including school settings, DHS offices, community organization facilities, and program offices. Transport participants to appointments and attend appointments with clients and/or coordinate appointments to offer support and guidance, if needed. Assess participant service needs through individual and/or group interviews, testing, and observation, and create a plan and/or recommended plan to overcome assessed needs. Complete written individual plans that reflect participant goals to reach self-sufficiency. Coordinate service strategies with other community service providers as needed. Input and retrieve data in the TRACS and other relevant data systems. Manage individual caseload and/or assigned tasks within program/project parameters such as budget, service plan, performance plan, regulations, policies, and recordkeeping requirements. Attend ongoing meetings with SOESD and community partners to provide the best plans and services for participants. Communicate clearly and appropriately. Establish and maintain cooperative work relationships with SOESD employees, local education agency representatives, and others contacted during the course of the workday. Follow established SOESD policies and procedures. Perform physical requirements unaided or with the assistance of reasonable accommodation (see reverse). Perform other duties as assigned by the supervisor.Minimum Prerequisites:
Valid Oregon Driver's License. English proficiency. Knowledge of interpersonal counseling, coaching practices and principles, employment and training programs, and related community resources. Knowledge of healthy parenting practices and child development. Excellent self-management skills and the ability to take initiative, work independently within established guidelines, and work with a diverse group of participants and partners. Proficiency in the use of a variety of computer programs and the internet. Positive, flexible attitude. Demonstrated effective communication skills, teamwork, and professionalism. Preferred Qualifications Degree in early childhood education, social work, counseling, or related field preferred. Early Childhood or K-12 Education experience preferred. Mentoring and coaching experience preferred. Bilingual preferred. The equivalent combination of experience, training, certification, education, or degree that provides the required knowledge, skills, and abilities may be used as an alternative to prerequisites.Location:
In person at 918 Chevy Way, Medford, OR 97504Length of Position:
1.0 FTE/258 days (Full-year annual position)Salary:
Southern Oregon ESD Classified Salary Schedule:
$22.49/hr to $26.93/hr for the 2026-2027 school year.Immediate Supervisor:
Program Administrator SOESD Benefits (For .50 FTE and Over): Southern Oregon ESD contributes up to $2185.00 per month (family coverage) for health, dental, and vision insurance premiums for qualified employees. Employer-paid PERS (Public Employee Retirement System), including an additional 6% individual investment account with PERS. 9 paid holidays A generous sick, vacation, and discretionary (personal) leave packet is also provided to qualified employees.Health Insurance:
OEBB MODA
Includes medical, dental, vision & prescription insurance Monthly premium deducted pre-taxOptions:
Health Savings Accounts Flexible Spending Accounts- medical, day-care expenses Optional Coverage for Additional Life, AD&D, Short Term Disability Insurance through Aflac or American Fidelity 403(b) Mercy Flights Membership The following physical requirements are essential functions of the Family Intervention Specialist job description.
Stand/Walk:
4-6Hrs/Day Run:
Occasionally Sit/Sit on floor: 1-4Hrs/Day Drive:
1-4Hrs/Day Bending:
Frequently Squat:
Frequently Climb Stairs:
Occasionally Single Grasping:
Frequently Pushing:
Occasionally Pulling:
Occasionally Fine Manipulation:
Frequently Repetitive Foot Controls:
Not At All Lifting (less than 25 lbs): Frequently Lifting (25- 50 lbs): Frequently Lifting (50
- 75 lbs): Occasionally Lifting (75
- 100 lbs): Limited Shift position quickly:
Occasionally Strength/endurance:
Occasionally Note:
This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.EQUAL OPPORTUNITY SOESD
is an equal opportunity employer that complies with applicable employment discrimination laws, including ORS Ch. 659, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, the Rehabilitation Act of 1973, the Americans with Disabilities Act and the Age Discrimination in Employment Act.Job Type:
Full-time Pay:
$22.49- $26.