Responsibilities:

Serve as a Regional Ombudsman, advocating for the rights and well-being of individuals in nursing homes, residential care, and assisted living facilities. Frequent travel required Resolve concerns identified by long-term care consumers regarding access to or quality of long-term care services Work collaboratively with the Department of Health and Human Services and other agencies. Conduct regular visits to facilities to monitor and assess the quality of care provided. Provide information and assistance to residents regarding their rights, available services, and complaint resolution processes. Collaborate with community organizations, government agencies, etc. to address systemic issues and improve the quality of care. Educate residents, families, and facility staff on resident rights and best practices in long-term care. Maintain accurate records of complaints, investigations, and resolutions. The successful candidate will possess the following qualities: Bachelor's degree in a health and human services related field OR an associate degree with 3 years of experience in long-term care service Must have reliable transportation Hybrid remote and on the road Extensive knowledge of Maine long-term care systems as well as aging and disability resource Excellent organizational and time management skill Ability to engage effectively in problem solving and empower others to do s Strong communication and interpersonal skill Problem-solving and mediation skills Ability to work collaboratively with a passionate team of advocates Please submit your application including a cover letter and resume for consideration.

Job Type:

Full-time Pay:

$24.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

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Long-Term Care Advocate / Social Worker - Southern/Central Maine Region - BA or equivalent required