$21 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Computer literacy High school diploma or GED Driver's License Driving Full Job Description Family Support Specialist (Office and Home Visits)

Location:

8102 Midcrown Drive, San Antonio, TX 78239

Position Type:

Full-time Schedule:

Monday-Friday, 8:00 a.m

4:30 p.

m.; occasional evening and Saturday work

Pay:

FSS I

$18.00/hour; FSS II
$21.

00/hour Reports to: Program Manager About Latched Support Latched Support is dedicated to improving maternal and infant health outcomes, particularly in underserved communities. We provide accessible, evidence-based education and support that helps families thrive, reduces health disparities, and breaks cycles of trauma and maltreatment. Position Overview The Family Support Specialist provides direct support to families enrolled in our Pregnancy and Parenting program. This role includes a mix of office-based and in-home visits with pregnant women and families with children up to age 36 months. The specialist provides curriculum-based education, case management, emotional support, referrals, and resources that help families achieve their parenting and family goals. Key Responsibilities

Build supportive relationships with pregnant women and families from pregnancy through the first years of a child's life.
Conduct office-based and in-home visits using the Pregnancy and Parenting curriculum.
Manage a caseload of 30 or more clients, track progress, set goals, and connect families with community resources.
Lead educational sessions for up to 50 participants on child development, prenatal care, parenting, and family dynamics.
Maintain accurate and timely electronic client records and document services and outcomes.
Help families establish and achieve personal, parenting, and family-planning goals.
Represent Latched Support at community events and outreach activities.
Collaborate with team members, community partners, and referral organizations.
Participate in training, professional development, and continuous-improvement activities.
Maintain confidentiality and comply with organizational policies.
Perform other duties assigned by the supervisor or executive leadership. Qualifications
High school diploma or equivalent required; higher education preferred.
At least two years of relevant experience in support, education, maternal health, family services, or a related setting preferred.
Strong verbal and written communication skills.
Ability to work independently, stay organized, and manage multiple clients.
Basic computer proficiency, including Microsoft Word and Excel.
English/Spanish bilingual ability preferred.
Certified Community Health Worker or a similar certification preferred.
Reliable transportation, a valid Texas driver's license, and current vehicle insurance required.
Ability to travel to client homes, community locations, and satellite sites.
Ability to work occasional evenings and Saturdays.
Ability to lift and carry up to 40 pounds.

Work Environment and Safety This position combines office-based client visits with travel to client homes and community locations. Exposure to changing weather, home environments, and public spaces may occur. Employees must follow all safety, confidentiality, and organizational requirements. Background Check Employment is contingent upon successful completion of required background checks, including DFPS, Texas DPS, and the National Sex Offender Public Website. Benefits Health, dental, and vision insurance and paid time off are available according to organizational eligibility requirements. Equal Employment Opportunity Latched Support is an equal opportunity employer. We prohibit discrimination and harassment based on any characteristic protected by applicable law.

Job Type:

Full-time Pay:

$18.00

$21.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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