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Loudoun County Public Schools

Family Liaison

Career Insights for Family / School / General Case Manager

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Based on Virginia data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,605 / year median in Virginia

+13% projected growth

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Job Description

Job Overview The primary role of the Family Liaison is to empower families to become active participants in the education of their children. The Family Liaison works directly with the local school administration and staff by serving as a resource for families within their school community. Family liaisons provide families with a variety of information about programs, school requirements, resources, epical events, and/or activities. Family liaisons also provide families with information about community, nonprofit, and government organizations within Loudoun County to assist with basic needs. Roles and Responsibilities The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate. Serve as a person of trust and first point of contact for families seeking information about and resources within their child's school, Encourage and facilitate family engagement and participation in the child's education, Refer families to resources and organizations within the local community to assist with meeting basic needs, Help families navigate school technology to include ParentVUE, Schoology, Permission Click, email, etc., Assist families in applying for LCPS and school supported programs such as free & reduced meals, McKinney-Vento, ParentVUE verification, etc., Educate families on understanding and navigating the school culture, policies, procedures and practices, Regularly disseminate information to families about school and community events, programs, resources, and initiatives, Request interpreters for school meetings and events, Keep current on services provided by community-based organizations, nonprofits, and other providers within Loudoun County, Collaborate with the school administration, school social worker, school counselor, and other staff to ensure full wraparound support for families and students in need, Facilitate school and community partnerships for initiatives such as weekend meals, clothing distribution, school supplies drives, and others, which may involve picking up supplies from community partners, Promote an equitable, welcoming and accepting atmosphere for learners and families of all backgrounds, and Assist families and students to access the resources available at the school and county level. Qualifications Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. Education High school diploma or GED Experience Experience working with diverse cultures and backgrounds Previous experience assisting students, families, or clients with resource navigation Licenses and Certifications NA Knowledge, Skills and Abilities Effective oral and written communication skills Ability to relates well to people of all ethnic groups Strong organizational skills Ability to travel between work sites or other locations throughout the day as required to meet staffing or operational needs Physical Requirements The following provides a brief description of physical requirements for this job: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply
Reports To:
Principal FLSA Status:
Non-Exempt Salary Level:
Banded Rates/Band 7
Months, Days, Hours:
10 months, 184 days, 7 hours
Salary Scale:
https:www.lcps.org/compensation