A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Join Boys & Girls Clubs of Southwest Washington as a College & Career Prep Mentor and help teens discover their strengths, pursue their goals, and prepare for success after high school!
Mission Statement:
'To empower all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible community members.' Representation Matters! Candidates identifying as BIPOC, LGBTQ+, or who represent diverse communities are highly encouraged to apply. Our youth deserve to see themselves inside our walls.
Ideal Candidate:
Exemplifies our Club Code & Core Values - Put Youth First, Care Deeply & Engage Fully, Follow Through On Commitments, Communicate, Collaborate & Clarify, Empower & Be Empowered Full description of our Core Values can be found at the end.
ESSENTIAL FUNCTIONS
Help us create an amazing Club experience for teens by fostering a positive environment, implementing high-quality youth development programs, and building meaningful relationships with youth and families. This role plans and manages programs and activities that help youth develop skills, access opportunities, and build a strong sense of belonging. As part of the College & Career Prep Program, you will maintain a caseload of 35-40 teens, providing intentional guidance and support focused on post-high school success.
CASE MANAGEMENT
Manage and recruit a caseload of 35-40 teens for the College & Career Prep Program. Build and maintain positive relationships with teens and families. Actively identify potential issues that may impact a student's academic performance, such as learning disabilities, and connect them to resources within the school and the community. Connect students to resources like tutoring, counseling, disability services, financial aid, career advising, and community organizations. Create and facilitate recognition and positive acknowledgment of youths' milestones. Maintain College & Career Prep records related to mentoring meeting notes, youth's academic records, academic and career exploration workshops, teen participation, notable achievements, and related field trips. Maintain confidential records. Collaborate with Clark College to implement the Penguin Promise Deliverables. Follow and implement the Incident Reporting Procedure. Conduct school visits and meet youth in caseload outside of Club when needed to ensure they meet academic and Penguin Promise goals and milestones.
ACADEMIC PROGRAMMING
Collaborate with other Club leaders, teammates, and partners to plan and implement fun, intentional, high-quality programming for teens throughout the year. Provide Academic Support programming during Teen Club Hours. Develop curriculum and facilitate workshops around Life and Workforce Readiness, Academic Success, and Career Exploration. Plan and supervise college visits and career exploration field trips. Monitor and evaluate programs, services, and activities to ensure the safety of members and the quality of programs at all times. Collaborate with Teen Club staff, the Teen Club Director, and the Area Director of Teens to create programs, share information, and nominate teens for recognition and leadership opportunities.
COMMUNITY ENGAGEMENT
Manage and build relationships with community partners in the fields of higher education, trades, and life skills, such as participating in community partner meetings (e.g., high school curriculum nights, local college open houses, and college fairs at local high schools). Communicate and collaborate with Club Directors, other College and Career Prep Mentors, school advisors, administrators, parents, and other support staff to ensure coordinated support for all youth at the Elise Menashe Teen Center. Participate in and organize special programs and events in collaboration with schools and community partners.
VOLUNTEER ENGAGEMENT
Coordinate with other Boys & Girls Clubs staff to plan and implement the recruitment of high school volunteers. Support the Teen Club Director with volunteer engagement events and supervision at the Club.
ADDITIONAL RESPONSIBILITIES
Participate in daily programming at the Teen Club. Ensure staff-to-member ratios are maintained at the Club. Adhere to and implement all Boys & Girls Clubs of SW Washington Policies for the Protection of Youth and other safety procedures. Assist in evening and weekend events and field trips as needed. Other duties as assigned.
QUALIFICATIONS
Must be 21 years of age or older. High school diploma or GED required; bachelor's degree from an accredited college or university preferred, or currently enrolled and on track to graduate within the coming year. Successful completion of a National Criminal Background Check, Social Security Check, Local Criminal Background Check, and National Sex Offender Registry Check. Licensed driver with a clean driving record and willingness to drive a 12-passenger van after six months of employment. Ability to work a flexible schedule to meet the needs of youth and the Club. Demonstrated experience working with teens and knowledge of youth development principles. Strong organizational skills with proficiency in Microsoft Office and Google Workspace (Word, Excel, and PowerPoint). Attention to detail and ability to work independently. Regular and punctual attendance required. Consistently treat youth, families, coworkers, and community members with dignity and respect. Serve as a positive role model, demonstrating the behaviors expected of staff and youth.
SKILLS/KNOWLEDGE PREFERRED
Bilingual in English and Spanish (reading and writing). Experience providing trauma-informed care and implementing restorative practices. Experience working with diverse populations. Experience in planning and implementing quality youth programs. Current CPR and First Aid certification. Current Food Worker Card.
WORK SCHEDULE 40
hours per week (typically from 11 am to 7 pm; occasional earlier mornings, later evenings, and weekends for periodic special events)
LOCATION
Teen Turf Club, 4040 Plomondon St, Vancouver, WA 98661 COMPENSATION & BENEFITS $21.00 - $22.50 per hour, DOE 12 paid Holidays per year 120 hours of PTO accrued per year Medical, dental, and vision benefits Simple Plan (IRA) employer matching program Ongoing professional development opportunities
EQUAL OPPORTUNITY EMPLOYER
Boys & Girls Clubs of Southwest Washington (BGCSW) is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, physical or mental disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
DISCLAIMER
This information is intended to describe the general nature and level of work performed by employees in this classification. It is not intended to be, nor should it be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, or objectives required of employees assigned to this position.
CLUB CODE & CORE VALUES PUT YOUTH FIRST.
We are at our best and most impactful when we do right by the youth we serve. We make decisions with youth's well-being at the center. We walk alongside youth and empower them to be the stewards of their path in life. We elevate the voices of kids, youth, families, and the communities who need us most. We examine our own biases and question our own assumptions to best serve youth. We check our ego at the door and think we (the collective effort) before me.
CARE DEEPLY & ENGAGE FULLY.
We create impactful change by being fully present, engaged, and invested in contributing to strategy, perspective, and creativity. We approach interactions with kindness, compassion, and respect - we genuinely care about people and show it. We are brave and vulnerable and build safe and welcoming communities. We do not gossip. We talk to each other, not about each other. We care about ourselves so that we can be there for others. We strive to do the right thing every day, every time and treat each day as a new day with new opportunities.
FOLLOW THROUGH ON COMMITMENTS.
Strong relationships built on trust drive change. We build trust with youth and families, each other, and the community by delivering on our promises. We do what we say we are going to do and are held accountable to established expectations. We take responsibility for knowing the expectations and goals of our role. We don't over promise to ensure that we are able to deliver on commitments while balancing competing priorities. We take responsibility when we can't follow through on a commitment. We own our mistakes, act to repair harm, and make amends to strengthen our community.
COMMUNICATE, COLLABORATE, & CLARIFY.
Clear and consistent communication builds shared understanding, helps us align in our efforts, and sets ourselves and others up for success in support of youth. We deliver better services and solutions when people's ideas are valued and heard. We set expectations that align with our vision, values, and core focus. We effectively express thoughts, feelings, and ideas in individual and group situations. We listen to understand and value different perspectives. We approach situations with an open mindset, not seeking to be right and go our own path but rather to collaborate and get to the right answer together. We are curious. We seek to understand and communicate the context of situations and information. We ask questions when we need clarity and provide clarity when it is needed from us.
EMPOWER & BE EMPOWERED.
Our greatest assets are the unique abilities and perspectives of our people. We represent our interests in a responsible, self-determined way, and push ourselves to make positive change. We are resourceful and respond with flexibility to make things work when necessary. We value and seek feedback and see it as an opportunity for growth. We give each other permission to fail and reflect in order to learn from our experiences. We choose courage over comfort by facing difficult tasks and conversations rather than avoiding them. We resolve conflicts as quickly as they arise. We encourage each other and show appreciation for those who go above and beyond.