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UnitedHealth Group
Behavioral Health Advocate - South Bend, IN
Career Insights for Mental / Behavioral Health Counselor
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Based on Indiana data
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What they do
A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
$34,756 / year median in Indiana
+22% projected growth
Job Description
- Requisition number:
- 2373103
- Job category:
- Behavioral Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
- Caring. Connecting. Growing together.
- The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams.
- Up to 25% of the week is spent in the community, meeting with members in hospitals, facilities, or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday - Friday, 8:00am - 5:00pm. Licensure and residency in the State of Indiana is required.
- If you are located in or near South Bend, IN, you will have the flexibility to work remotely
- as you take on some tough challenges.
Primary Responsibilities:
- + Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach + Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services + Identify and remove barriers to procurement, delivery, participation in and success of services + Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically + Meet with consumers in-person at facilities, provider offices, and in homes as appropriate + Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers + Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications + Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements + Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions + Identify high-risk, co-morbid needs of consumers + Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed + Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable + Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services + Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs + Assist in the development of a relevant and consumer-specific aftercare plan + Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases + Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- + Have 1 of the following licenses: + Independently Licensed Mental Health Clinician with a Master's degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline + A registered nurse (RN) who is certified by the American Nurses Credentialing Center (a subsidiary of the American Nurses Association) as a psychiatric nurse or mental health clinical nurse specialist + A registered nurse (RN) who has a master's degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice + License must be active and unrestricted in the State of Indiana + 2+ years of post-licensure experience in a related mental health setting + Computer and typing proficiency to enter and retrieve data in electronic clinical records.
Preferred Qualifications:
- + BCBA + Dual diagnosis experience with mental health and substance abuse + Experience working in community/county mental health + Experience working with individuals with Autism + Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients + Experience working with low-income populations + Experience working with either Medicaid or Medicare funded programs + Clinical training experience •All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.