Availability:

Ensure that you are reachable via phone or designated communication channels at all times during the on-call period.

Rapid Response:

Respond to all calls or notifications immediately.

Problem Resolution:

Diagnose, troubleshoot, and resolve issues promptly. If unable to resolve an issue independently, escalate it to the appropriate Supervisor on-call.

Travel:

Be prepared to travel short notice to various locations throughout the State as required to address on-site issues. This may include travel to company facilities, client sites, or other relevant locations.

Documentation:

Record all incidents, actions taken, and resolutions in the designated documentation system or log. Ensure that a clear handover is provided if the issue extends beyond the on-call period.

Travels throughout the state of Kansas to provide case management services to children/youth and families.

Work a flexible schedule to meet the needs of children, families, and community partners.

Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.

Reports critical incidents to DCF according to policy.

Reports unusual incidents through appropriate Risk Management, clinical and safety channels.

Ensures clients' rights are protected.

Is knowledgeable of and follows all safety proceduresHigh School diploma or equivalentPrefer 2 years' experience working with children and families.

Must be 21 years of age.

Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry CheckFBI Fingerprint check Lifting requirements 50 lbs.

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