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Crossroads Community Services Board

SAME DAY ACCESS ENGAGEMENT SPECIALIST

Career Insights for Mental / Behavioral Health Counselor

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What they do

A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.

$34,411 / year median in Virginia

+13% projected growth

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Job Description

Full-time Position Farmville, Va Qualifications:
Required:
Ability to work both independently and as part of a multidisciplinary team. Bachelor's degree in a mental health or a related field. Virginia Qualified Mental Health Professional - (QMHP) certification, or registration as a Virginia Qualified Mental Health Professional - Trainee. This position requires the ability to work in a fast-paced environment, handling multiple priorities and crises effectively. Work is primarily conducted in an office setting, but will include engaging with individuals in their homes or other service locations from time to time.
Job Description:
We are seeking a dedicated and compassionate Same Day Access (SDA) Community Engagement Specialist to join our dynamic team. The ideal candidate will be responsible for providing comprehensive case management services to adults and children experiencing serious mental illness (SMI) and/or substance use disorders. This role will primarily focus on ensuring that individuals receive, appropriate services in a timely and effective manner. As a key member of the team, the candidate will engage directly with individuals, assess needs, develop treatment plans, and coordinate timely services to support recovery and enhance overall well-being.
Preferred:
Experience with same-day access programs or triage services. Familiarity with state and federal regulations related to mental health and substance use services. Strong understanding of mental health and substance use treatment methodologies, crisis intervention, and case management practices. Experience working with high-risk populations and individuals with complex behavioral health needs. Knowledge of community resources and local agencies that provide support to individuals with mental health and substance use needs. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities. Compensation and Benefits at Crossroads Services Board At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards. Our comprehensive benefits package for eligible employees includes: Approximately 90% employer-paid coverage for medical, dental, and vision insurance Access to the National Health Service Corps Federal Loan Forgiveness Program , with potential eligibility for college loan repayment Additional benefits that support the health, well-being, and professional development of our team members We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels. We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success. We're looking for passionate individuals to join our dedicated team as Same Day Access Engagement Specialist. Be a part of the change—apply today!