Supervisor - Children, Youth & Family Mobile Crisis Response - Monday-Friday 2PM-10:30PM

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. SHIFT

• Monday-Friday 2PM-10:30PM.

This shift is eligible for added shift differential of 5.45% as outlined below. Child, Youth, and Family Mobile Crisis Response (CYFMCR): CYFMCR serves children and youth 0-20 years of age and their families. Services are available 24 hours per day, 7 days per week to maintain at-risk children and youth experiencing a behavioral health crisis within their community and environment with support and linkage to resources care and services to support resolution of the crisis. Priority for referrals is given to hospitals, law enforcement, the fire department, co-responder law enforcement officer(s) and behavioral health professional(s) teams, high utilizers, the juvenile justice system, shelters, family members, or children, and youth seeking help for themselves. The Supervisor of Mobile Rapid Response Crisis Teams (MRRCT) provides direct supervision of assigned staff and participates in planning and evaluation of the program. The supervisor trains and supervises staff to ensure compliance and implementation of program goals and objectives. The supervisor provides consultation and education to other FBH staff and the community and supports the operations of mobile crisis response in the provision of crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. Mobile crisis response services provide rapid response, assessment services, crisis intervention, supportive counseling, linkage to requested/necessary resources and appropriate community-based mental health and SUD treatment services for ongoing treatment and follow-up. Mobile crisis response services are primarily provided in the community. Engagement and ancillary services may also be provided at an inpatient facility as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. 1. Ensure the following services are provided in the community by mobile crisis response members: Creation or further development of recovery plans and on-going support to promote care plan goals and objectives. Provision of individual services in a range of settings. Provision of crisis and hospital diversion services to individuals and families at high risk. Provide initial and follow-up phone and face to face assessments for clients who are at high risk to ensure stabilization and/or services were obtained. Complete suicide and homicide risk assessments as well as determine if the individual's health and safety needs are compromised in order to determine a level of response needed to maintain the safety of the client or others. Develop viable safety plans to support the individual in crisis. Provide referral services to individuals in crisis requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR). Assist non-Medicaid individuals to access Medicaid as appropriate. Ensure follow-up services are appropriate, time limited, and align with the changing needs of the client while utilizing client's strengths and ability to participate in navigating their care. 2. Facilitate use of/access to crisis hospital diversion resources, including Stabilization and/or E&T admission. 3. Maintain and provide required data as specified in the

SCRBH-ASO

Crisis Response Services Provider Guide. 4. Obtain necessary training for team members to increase their skills for engaging clients so less restrictive alternatives to inpatient psychiatric admissions can be utilized. 5. Provide weekly supervision to each assigned mobile crisis response member. 6. Cover shifts as needed. 7. Be involved in quality improvement projects to assist the team in being successful at diverting inpatient admissions. 8. Represent the agency in a positive and professional manner. Maintain and enhance customer service to ensure that both external and internal customers of FBH have a positive experience, as well as establish and maintain a collaborative relationship with FBH staff. 9. Maintain working relationships with the courts, attorneys, private psychiatrists, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocate and consumer groups and citizens. 10. Comply with all state WAC requirements and FBH policies and procedures. 11. Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. 12. Participate in peer review, supervision, educational and administrative meetings as directed. 13. Requires travel to see clients in the community and travel between work sites. 14. Other duties as assigned.

QUALIFIED APPLICANTS WILL HAVE

REQUIRED:

1. Master's degree in the behavioral sciences 2. Two years' post master's degree experience in crisis intervention and the direct provision of mental health treatment services. 3. At the time of hire, must meet the requirements of a Mental Health Professional as defined by

WAC 246-341-0200

by having applied for one of the following DOH credentials: Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical Social Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA)

AND THEN

Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below. 4. Must have an unrestricted and valid driver's license, active car insurance and must be willing to use their personal vehicle in the course of work.

PREFERRED

Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II) Previous supervisory experience preferred. Washington State designation as a Child Mental Health Specialist is position is in the Child, Youth, and Family mobile crisis response program.

KNOWLEDGE, SKILLS & ABILITIES

Demonstrated ability to supervise. Demonstrated ability to train and supervise staff in crisis service delivery, case conceptualization and assure staff compliance with administrative requirements. Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality. Knowledge of Washington Administrative Codes and statutes pertaining to the treatment and delivery of crisis services. Capacity to work cooperatively, independently, and creatively in order to accomplish assigned responsibilities. Capacity to display a positive, optimistic, accepting attitude toward staff, clients, and the community. Sensitivity to individuals' unique cultural characteristics, and to the challenges faced by the socioeconomically disadvantaged.

PHYSICAL, SENSORY & ENVIRONMENTAL

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position provided client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. Some environments may not be ideal in terms of cleanliness or being habitable. Occasional frequent travel between locations is required. The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required. Daily use of a computer is required. May be required to lift 10

• 20 pounds. Blood-borne Pathogen Category III
• No predictable exposure to blood-borne pathogens.

PAY RANGE

( Hourly/Non-Exempt): Supervisor I

• No Licensure:

  $36.57
• $44.55 Supervisor II

• Licensure:

  $39.45
• $48.06 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows: Supervisor I

• No Licensure:

  $36.57 per hour Supervisor II

•

Licensure:

$39.45 per hour There is added shift differential of 5.45% to the pay listed above for the Monday-Friday 2PM-10:30PM Shift. #IND1 Our Benefits and Perks are Amazing!

WE BELIEVE IN WORK LIFE BALANCE

Paid Time Off

• Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave
• Extended Sick Leave and Paid Sick and Safe Time.

Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

BENEFITS

www.fbhwa.org/careers/benefits Medical, Dental and Vision Retirement

• We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance
• Company paid coverage that starts the first of the month following 6 months from your date of hire.

PERKS:

www.fbhwa.org/careers/perks Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on

FTE. PRN

positions are not benefit eligible or eligible for a sign on bonus.