Clinical Case Manager - Diversion and Therapeutic Youth Truancy (Mental Health Y) YMCA of Greater San Francisco San Francisco, CA Job Details Full-time $29.00 - $32.50 an hour 23 hours ago Qualifications Abuse and neglect policy adherence Phone communication HIPAA Working with families Child abuse reporting laws Full Job Description Careers by Empowering Futures, Building Communities Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues. Our Organizational Culture At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. Qualifications Meet one of the following education and experience pathways:

Option A:

Master's degree (MA/MS/MSW) in counseling, social work, sociology, or psychology.

Option B:

Bachelor's degree in social work, sociology, counseling, or psychology, with at least 6 months of experience working in a clinical/mental health setting.

Option C:

Associate's degree (AA) in social work, sociology, counseling, or psychology, with at least 4 years of experience working in a clinical/mental health setting. Knowledge and application of legal and ethical standards of practice, including child abuse reporting requirements. Possess sufficient clinical skills necessary for assessing presence and impact of youth emotional/behavioral needs, conducting appropriate referrals, and building positive and trusting relationships with youth and families Valid California driver's license and access to reliable transportation, or the ability to meet travel requirements through reasonable accommodation. Position Summary Under the supervision of the Director of Community Programs and the Associate Director of Community Services, the Clinical Case Manager provides direct case management and therapeutic services in alignment with professional, legal, and ethical standards, as well as the mission and values of the YMCA of San Francisco. The Clinical Case Manager uses empathetic, client-centered, and solution-focused approaches to support youth involved in the juvenile justice system, or at risk of involvement due to truancy, and their families. The goal is to prevent first-time offender youth and youth struggling with school attendance from further system involvement through supporting youth emotional well-being, areas of life functioning, and future planning. This role requires active participation in required meetings and trainings, and consistent delivery of high-quality client services. Work schedule is Monday, Tuesday, Thursday and Friday from 9:00am - 5:30pm and Wednesdays from 10:30am - 7:00pm most weeks. Job Responsibilities Deliver case management and therapeutic services for clients in San Mateo Police Department's Diversion Program and in the Jefferson Elementary School District, including counseling, crisis intervention, skills coaching, and care coordination in community and home settings. Partner with schools, law enforcement, and community organizations to coordinate treatment and support for youth and families. Engage in individual and group supervision per BBS requirements and maintain clear, timely communication with team members and leadership. Complete accurate, HIPAA-compliant documentation and reports within required timelines. Meet weekly service and documentation standards for the Program. Adhere to mandated reporting laws and ensure compliance with YMCA safety, confidentiality, and risk management policies. Complete all required safety and compliance trainings, attend meetings, and participate in professional development activities. Model the YMCA's core values of caring, respect, honesty, and responsibility while fostering collaboration, leadership, and mission-driven service. Perform additional responsibilities as directed to support program goals and organizational effectiveness. Work Environment & Physical Demands The work environment is dynamic and community-based, requiring services to be delivered in a variety of settings, including juvenile justice facilities, client homes, schools, community agencies, county offices, and other community locations. The position regularly involves collaboration with multidisciplinary teams, including behavioral health providers, probation personnel, educators, attorneys, and community partners. Employees may encounter individuals experiencing behavioral, emotional, family, or crisis-related challenges and must be able to maintain professionalism, sound judgment, and appropriate boundaries in a variety of environments. Work is performed both independently and as part of a collaborative team and may require occasional schedule flexibility to meet client and program needs. This position requires the ability to sit, stand, walk, and move between multiple work locations throughout the day. The employee must be able to travel regularly within the service area, including entering client homes, schools, community facilities, and county-operated sites. Duties may involve prolonged periods of computer use, data entry, documentation, and participation in meetings. The employee must be able to communicate effectively in person, by telephone, and through electronic communication platforms. Disclaimers Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. Salary Description The position offers a rate of $29.00 - $32.50 per hour. This rate is based on benchmarking standards for similar roles. This compensation is consistent with funding allocated through grant approval and adheres to the established salary structure for the position.