Clinical Case Manager for Probation Youth and Clinic Based Mental Health Clinician YMCA of Greater San Francisco San Francisco, CA Job Details Full-time $31.00 - $37.50 an hour 23 hours ago Qualifications Interdisciplinary collaboration in health services social work Maintaining patient confidentiality HIPAA Records management Experience working with individuals with trauma-related disorders Client management Multidisciplinary team collaboration for treatment planning Working with families Working with individuals from diverse cultural backgrounds Mandated reporting laws Interdisciplinary behavioral health coordination experience Experience working with families with children Working with youth Provider communication in social service case management Full Job Description Careers by Empowering Futures, Building Communities Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues. Our Organizational Culture At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Required Qualifications:

Experience working with youth, young adults, and families from diverse cultural, socioeconomic, and lived-experience backgrounds. Knowledge of trauma-informed, strength-based, and culturally responsive practices. Knowledge of legal and ethical standards governing behavioral health services, including mandated reporting requirements. Demonstrated ability to engage youth and families, coordinate services, and collaborate effectively with multidisciplinary partners. Ability to maintain confidentiality and complete timely, accurate documentation. Ability to travel throughout the service area to provide services in community-based settings.

Education and Experience:

Option 1: Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field, with current registration or licensure (ASW, AMFT, APCC, LMFT, LCSW, PsyD, PhD, or equivalent). OR Option 2: Bachelor's degree in Social Work, Sociology, Counseling, Psychology, Human Services, or a related field and at least two years of relevant experience providing behavioral health, case management, youth development, or family support services. Ability to travel independently and reliably to client homes, community locations, partner agencies, and other work-related sites throughout the service area Preferred Qualifications Spanish/English bilingual proficiency Position Summary Under the supervision of the Director of Clinical Services and the Associate Director of Community Services, the Probation Clinical Case Manager is responsible for performing direct case management and therapeutic services in a manner that is consistent with the legal and ethical standards set by the professional field and the YMCA of Greater San Francisco's mission. The Clinical Case Manager will demonstrate empathic and solution-oriented strategies, linkages and knowledge. This position is also responsible for performing therapy in a manner that is consistent with the legal and ethical standards set by the professional field and the YMCA of San Francisco's mission. This clinic-based position is responsible for supporting the intake coordination at clinic sites with clients, families and the clinicians. While also maintaining a caseload of clients both in person and virtually. This includes providing assessment, individual and family counseling, crisis intervention and case management. Job Responsibilities Provide clinical case management services to Mental Health Programs clients in custody through Juvenile Probation. identified as part of the Secure Track program of San Mateo County. Services may include individual, group, and family counseling, skills coaching, community referrals, coordination of care, crisis intervention, psycho- education, communication with other service providers, and collaboration with juvenile justice systems, client advocacy, and caregiver education. Services are provided in custodial settings, client homes, schools, community locations, and other approved environments. Collaborate as a member of a multidisciplinary team (MDT), including Behavioral Health and Recovery Services (BHRS), Human Services Agency (HSA), Juvenile Probation Department (JPD), and community-based organizations to coordinate treatment planning, service delivery, and ongoing support for youth and families. Communicate effectively with clinical team and actively participate in individual and group clinical supervision (maintaining a necessary ratio of supervision to face to face client hours per BBS requirement). Inform mental health leadership team immediately of any client crises, possible reporting mandates, and challenging clinical issues. Send all reports and letters to management for approval before delivery. Check e-mail daily and respond within 1 business day. Maintain high quality, HIPAA compliant clinical charting and records using electronic health care records system. Provide and properly document a minimum average of 12 direct service units a week in Diversion Program. Type all service documentation within 24 working hours of service provision and enter into ECM database by end of day each Monday for the previous week. Finalization of reviewed documentation must be complete by end of day Monday in order to avoid duplicate revision. Work closely with the Juvenile Hall staff, BHRS Clinicians, Probation Officers, and Attorneys working with the youth served. Probation will assign clients and families to Case Manager to assess and refer to appropriate services. Become and remain CANS certified. Enter all initial CANS assessments in ECM within 7-14 days of initial meeting with Client and family for Diversion clients Track weekly units either by using spreadsheet or calendar/planner. Client and guardian signatures are to be completed no later than the second client contact. CANS assessments are completed at opening and at closing of case. Depending on length of client's involvement and progress in program, a CANS assessment may also be completed at 6 and 12 month marks. Have consent paperwork re-signed at each anniversary date by legal guardian or client over 18 years old. Employ strength-based approaches to all facets of working with clients and their families. Work Environment & Physical Demands The work environment is dynamic and community-based, requiring services to be delivered in a variety of settings, including juvenile justice facilities, client homes, schools, community agencies, county offices, and other community locations. The position regularly involves collaboration with multidisciplinary teams, including behavioral health providers, probation personnel, educators, attorneys, and community partners. Employees may encounter individuals experiencing behavioral, emotional, family, or crisis-related challenges and must be able to maintain professionalism, sound judgment, and appropriate boundaries in a variety of environments. Work is performed both independently and as part of a collaborative team and may require occasional schedule flexibility to meet client and program needs. This position requires the ability to sit, stand, walk, and move between multiple work locations throughout the day. The employee must be able to travel regularly within the service area, including entering client homes, schools, community facilities, and county-operated sites. Duties may involve prolonged periods of computer use, data entry, documentation, and participation in meetings. The employee must be able to communicate effectively in person, by telephone, and through electronic communication platforms. Disclaimers Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. Salary Description The rate for this position is $31.00 - $37.50 per hour based on experience, qualifications, and alignment with salary benchmarks for similar roles. Compensation is in accordance with grant funding approval and program budget requirements.