Bilingual Targeted Case Manager

Overview Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America , take some time to learn more about us. At Health Connect America , all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America , we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Targeted Case Manager provides best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals. Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns. Develop service plans with the input of the treatment team and the Clinical Supervisor. Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral. Complete documentation within established time frames. Meet with clients weekly or bi-weekly for up to 12 months. Attend and participate bi-weekly with Treatment Team meetings. Serve as a liaison with other professionals and agencies related to the client. Actively recruit new referrals to ensure that your caseload stays full. Provide 24/7 on-call support for clients as per program requirements. Ensure compliance with all state regulatory bodies.

Qualifications State Specific Qualifications:

Mississippi:

Master's degree in a human services, behavioral health, social work, counseling, or related field required. Must meet payer-required credentialing standards, which may include: Licensed Social Worker (LSW), or DMH-approved Mental Health Therapist credential, or Registered Nurse (RN) Must have 2 years of experience in mental health care.

Florida:

Must hold a Bachelor's degree in a human services discipline, including but not limited to: Social Work, Psychology, Sociology, Counseling, etc. Must have experience working with children and families in case management or community resource capacity. Be Well with

HCA:

We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

Additional benefits include:

Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters