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HELEN ROSS MCNABB CENTER

Case Manager / Counselor. Job in Knoxville Gr8Jobs

Career Insights for Mental / Behavioral Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$46,643 / year median in Tennessee

+21% projected growth

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Job Description

Helen Ross McNabb Center seeks a Transition Recovery Home Case Manager to support adults in early recovery within a community-based residential setting. The Case Manager provides person-centered case management, develops and monitors recovery plans, coordinates mental health, addiction, medical, housing, and social services, and offers daily living and relapse-prevention support. This role collaborates closely with an interdisciplinary team, documents services in EHRs, and practices trauma-informed, recovery-oriented care in a mission-driven nonprofit environment. Responsibilities Provide person-centered case management for adults in a transition recovery home setting. Develop, implement, and monitor individualized recovery and service plans. Coordinate mental health, addiction, medical, housing, and social service resources. Support residents with daily living skills, goal setting, and relapse prevention. Conduct regular home visits, check-ins, and crisis response as needed. Maintain accurate, timely documentation in electronic health records. Collaborate with clinical teams, community partners, and family supports. Advocate for client needs while promoting empowerment and self-sufficiency. Facilitate groups and educational sessions focused on recovery and life skills. Uphold agency policies, safety standards, and trauma-informed care practices. Required Skills Case management Motivational interviewing Crisis intervention Knowledge of substance use and mental health disorders Care coordination and discharge planning Electronic health record (EHR) documentation Community resource navigation Risk assessment and safety planning Group facilitation Time management and organization