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Growing Care Development Services, LLC

Mobile Crisis Response

Career Insights for Mental / Behavioral Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$46,929 / year median in Virginia

+17% projected growth

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Job Description

Overview Growing Care Development Services, LLC is currently seeking compassionate, dependable, and clinically skilled professionals to join our 24/7 Mobile Crisis Response Team serving Fredericksburg and the Region 1 service area, including the City of Fredericksburg and surrounding localities. Team members provide rapid, community-based behavioral health crisis intervention services to children, adolescents, and adults experiencing mental health and/or substance use crises. Mobile Crisis Response is designed to stabilize individuals in the least restrictive environment through immediate assessment, intervention, de-escalation, safety planning, and coordination of ongoing care. Must be Mobile Crisis Trained. The ideal candidate possesses excellent crisis intervention, assessment, de-escalation, documentation, and communication skills while maintaining professionalism and compassion in high-pressure situations. Candidates must be able to work independently, collaborate effectively with multidisciplinary teams, and provide person-centered, trauma-informed, and recovery-oriented services to individuals experiencing behavioral health crises. Responsibilities Respond promptly to crisis calls and dispatch mobile teams to assess individuals in various community locations. Conduct comprehensive mental health assessments utilizing DSM-5 criteria and clinical documentation standards. Implement de-escalation techniques and crisis management strategies to ensure safety for clients and responders. Provide evidence-based interventions such as psychotherapy, motivational interviewing, cognitive behavioral therapy, and behavioral therapy tailored to individual needs. Collaborate with clients, families, and community partners to develop personalized care plans, including case management and follow-up support. Maintain accurate electronic health records (EHR) and medical documentation while adhering to HIPAA regulations and confidentiality standards. Collect data on crisis incidents for quality improvement initiatives and research purposes, ensuring compliance with ICD coding and CPT coding standards. Experience Virginia QMHP, LMHP, LMHP-Resident, CSAC, Supervisee in Social Work, Resident in Counseling, or other qualified behavioral health credential, as permitted by program requirements. Experience in crisis intervention, behavioral health, substance use treatment, case management, emergency services, or community mental health preferred. Valid Virginia driver's license, reliable transportation, and proof of automobile insurance. Ability to pass all required background checks and maintain required certifications. Excellent clinical judgment, organizational skills, documentation skills, and ability to work independently. This role is ideal for compassionate professionals eager to provide impactful crisis intervention services that improve lives—empowering individuals toward stability and recovery in their communities. If you are passionate about making a difference during behavioral health crises and want to serve your community by providing life-changing crisis intervention services, we encourage you to apply and become part of the Growing Care Development Services Mobile Crisis Response Team serving the Fredericksburg Region 1 community.
Pay:
$60.00 - $70.00 per hour
Work Location:
In person