Provides critical developmentally appropriate clinical care, crisis management, and advocacy for patients and families throughout the hospital campus, including ambulatory clinics located on hospital grounds, by applying knowledge and skills that promote equity, healing, prevent significant disruption to care, and reduce psychological stress. Incumbents are required to work across departments to support complex and acute patients and must be comfortable in dealing with stressful and quickly changing environments. This includes initiating appropriate interventions that promote a healthy and safe environment for patients, families, and staff. Utilizes the hospital's safety tools and Seattle Children's Values-Based Behaviors to model culturally responsive and appropriate interactions and communication with staff, patients, and families. Collaborates with various teams and departments across the hospital system to provide family-centered patient care and support the hospital's imperative to improve hospital access, patient and family experience, quality of care, and care coordination for patients and families at Seattle Children's. This position prioritizes collaboration and partnership with The Center for Health Outcomes (CHO) to design and implement interventions and educational solutions that meet staff and providers' needs. Required Education and Experience Bachelor's degree in social sciences, social work, special education, child development, psychology, communication disorders, or related field; other combination of education and experience that would provide similar competency may be considered Minimum 3-4 years experience providing behavioral interventions or working in a classroom setting. Required Credentials Certified Nursing Assistant Registration within 90 days of hire with renewal annually thereafter. Agency Affiliated Counselors License within 90 days of hire with renewal annually thereafter. Current Basic Life Support (BLS) with renewal bi-annually thereafter. Current Safety Care Certification with renewal annually thereafter. (External hires must obtain initial certification within 3 months of hire.) Preferred Five years' experience working with a multidisciplinary team in patient care or patient-focused research in an academic medical / pediatric setting. Demonstrated knowledge of concepts and applications of family-centered care and/or human-centered design. Experience providing consultation to employees/staff at different levels. Bilingual. Compensation Range $35.28 - $52.92 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors . Benefits Information Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits . About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #

HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country. U.S. News & World Report consistently ranks Seattle Children's among the nation's best children's hospitals. For more than a decade, Seattle Children's has been nationally recognized in key specialty areas. We are honored to be one of the nation's very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children's welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.