Leasing Assistant

GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistants primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:

Maintain positive resident relations through outstanding serviceParticipate in the daily operations of the propertyProcess leases and accompanying paperworkDisplaying high levels of service through email responses, social media outreach and phone communicationsAssist with leasing events and activitiesParticipate in resident retention events and activitiesActively participate in the GMHgo initiativeParticipate in after-hours on-call rotationThorough knowledge of office applications and company policies

Characteristics and Qualifications:

Customer service experienceOutgoing, kind and generous personality, & an enthusiasm for serviceActive knowledge of online Social Media and social presence avenuesStrong organizational and administrative abilities as well as, excellent communication and people skillsA passion to serve residents, parents, vendors, and colleaguesVisit our new website https://www.gmhcommunities.com/GMH Communities is an Equal Opportunity Employer#com123